Field Software Deployer

The Kardex Group is one of the world's leading manufacturers of dynamic storage, retrieval and distribution systems. More than 3,000 employees around the globe develop and manufacture logistics solutions that are used in many different industries worldwide, such as industrial manufacturing as well as trade and administration.

We are searching for our US entities a Software Deployer for the implementation of our Warehouse Management Software (WMS) on customer's premisses across USA.

The software installer’s primary responsibilities include user training, software installations, software configuration, and support of products sold and/or supported by Kardex Remstar, LLC. This position is primarily performed at our customer’s facilities located in North America. There is approx. 70 % travel activies forseen, mainly USA, so are ready for overnight stays.

Your tasks

• Install, train and support software systems that control Kardex Remstar ASRS and related products.
• The ability to stand for extended amounts of time
• Act as a loyal representative of the company, showing high confidence in the company and the company's products.
• Report activity regularly on standard forms (i.e. work orders, weekly time sheets and expense reports). This includes the submittal of all paperwork in a timely manner.
• Maintain a detailed record of service visits including technical problems and resolution to correct these problems.
• Maintain all company property including tools, cell phones and computers in a safe and productive manner.
• Keep informed regarding all operating characteristics, design factors and technical performance of storage and retrieval products.
• Maintain a high degree of professional knowledge and safety consciousness.
• Attend training courses/seminars recommended by management.
• Willing to accept duties and responsibilities as required by management.

Your profile

• Bachelor's or master’s degree in information technology, Business Informatics
• Sound knowledge in IT network, firewalls and security stettings
• Good skills in databases and sql
• Knowledge of Software deployment and installing onsite on customer's premisses
• Good communicator on all levels with a customer-friendly mind-set
• Fluency in English
• Driving Licence Car

We offer

• Long-term prospects: A secure job in a fast-growing, international company with exciting development opportunities and interesting and varied tasks in a future-oriented environment
• Valuable support: Great team spirit, elaborate onboarding and a wide range of training opportunities in our own academy
• Tangible added value: Flexible working hours,
• Visible benefits: Attractive salary, company pension plan and insured benefits
• Attractive extras: Corporate benefits, company and team events

Is this the right position for you?

Then please send us your detailed application with a possible starting date and your desired salary via our applicant portal.

Kardex is an employer with an international job architecture and salary strategy. We offer for this position a salary range between 50,000 and 65,000 US $ depending on experience and qualification.

About Us

Working with Kardex

Automated storage solutions are high-tech. The basis for this is our genuine high-quality work from our own production sites, the skills of our specialists in planning, production, and assembly, as well as the innovative spirit of our engineers from research and development. For years, we have been developing solutions in the areas of Industry 4.0 and digitalization to offer our customers an excellent all-around service.