File Preparation Support Clerk

Role: File Preparation Support Clerk

Department: Criminal Justice Department

Location: Snig Hill, Sheffield

Salary: Band B, £25,242- £27,204 pro rata

Hours: 21 hours per week

Contract Type: Permanent

Closing Date: 4th November 2026

In this role you will support the file preparation process of the digital case file to achieve the objectives of ensuring cases are progressed to CPS (Crown Prosecution Service)and through the court systems.

Key responsibilities:

• Interrogate, maintain, and retrieve data/information using various computer and manual recording packages, accurately contributing to monitoring activities for own and multi-agency partnership purposes.

• Court management: interrogation of LIBRA/Common Platform for other matters/similar offences and the use of 'hidden' courts - administratively dealing with court cases/adjournments.

• Home Office Production Orders administration: receipt, processing, and notification of completed actions and provide advice and guidance to officers regarding file content and court process.

• Interpreters’ administration: receipt, processing, and notification of completed actions.

• Remand additions; liaison with OIC/custody/GeoAmey/Courts.

• Liaise with HMCTS, CPS and external agencies and process Digital Cases (Charge and Bail, Postal Requisition) to court and CPS

• Monitor CJU central email.

• Use the CONNECT computer system prepare a postal requisition for postal service to defendants to attend South Yorkshire Magistrates Court.

• Review CONNECT task work trays including identifying Action Plans and Memos forwarding to relevant parties for action.

• Review computer systems following first court hearings and progress digital case file depending on result.

• Book in and allocate CC upgrades, Magistrates Upgrades and Committal for Sentence.

• Retrieve and disseminating PTPH results and overseeing Discontinuance process and finalisation of digital case files (Magistrates/Crown).

• Receive, Process and Review Appeal/Warrant/Committal for Sentence cases and general admin duties including receipt and maintaining e-mails.

• Provide support and coaching to newly appointed File Preparation Support and assist Supervisors with “on the job” training to new court support officers during their induction period and any other duties commensurate with the grade of the post.

Skills and experience:

• Experience of using Microsoft packages.
• Experience in data input and retrieval of information.
• Experience of communication by a variety of means, including telephone and keyboard skills.
• Flexibility to work overtime to meet organisational needs, and work at other locations within South Yorkshire if required.

For more detailed information relating to the role and the skills and experience required, please click here to view the role profile. If you are having trouble with the hyperlink, please right click, copy, and paste in a separate window.

You should evidence how your skills and experience align with the requirements of the role profile, using explicit examples where possible, in order to be shortlisted for interview. You may wish to use the STAR method to structure your examples.

What we offer:

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

• A highly competitive salary and access to a generous pension scheme

• Generous annual leave allowance

• A wide range of family friendly policies including enhanced maternity, paternity and adoption leave.

• Flexible working arrangements including flexitime and hybrid working.

• A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust

• Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police

• Employee Assistant Programme (accessible 24/7) offering confidential support and advice.

• Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme.

• Committed to embedding sustainability: South Yorkshire Police Sustainability Strategy 2020-2025 (yhrn.police)

• Membership to the Sports and Social Club

• Access to a wide range of staff support groups and networks

We are a Disability Confident Employer and guarantee an interview for all disabled applicants who meet the essential criteria for the role.

South Yorkshire Police’s overarching aim is to deliver an excellent police service to support safer communities. The public’s assessment of our excellence is influenced by the level of trust and confidence in us, as an organisation and as individuals. In comparison to the general public, police officers and police staff are held to a higher standard of behaviour and accountability. In applying to join the police, applicants are accepting of these higher standards and understand the implications on their right to privacy.

South Yorkshire Police’s Key Values:

At South Yorkshire Police we have 3 key values which run through everything we do Fairness, Integrity & Trust, the attached document details the key behaviours we expect all employees to adhere to.

Smarter ways of Working:

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community.

There are 3 different categories as part of this which are: Fixed, Field and Hybrid.

This role has been categorised as a Hybrid role.

Hybrid: Applicable when the work can be undertaken at any location, whether that be a SYP building or from home.

Appearance & Standards:

South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain professional standards in dress and appearance.

Candidates are permitted to have tattoos visible on the hands, neck, forearms, or face whilst on duty provided these are not considered discriminatory, offensive, or inappropriate. Any tattoos will be reviewed on a case-by-case basis.

Residency and Nationality Requirements:

Applicants must meet the minimum checkable history criteria. This is a vetting requirement and applies to individuals applying to work with South Yorkshire Police in any capacity. You must have resided in the UK for 3 continuous years immediately prior to application. If you have been abroad during the last 3 years while serving in the UK Armed Forces or working for the UK Government, your application will still be considered.

Please note that South Yorkshire Police is unable to provide visa sponsorship.

Vetting:

The vetting level for this role is RV.

Contact details:

For further information about the role, please contact: Jane Eastwood on 0114 2964701.

For queries about the application process, please contact recruiting@southyorks.pnn.police.uk

Pre-employment Checks:

Should you be successful at the interview stage and before appointment, a number of pre-employment checks are required. Depending on the role, these may include references, medical clearance, vetting clearance, and attendance check.

South Yorkshire Police sets absence criteria of no more than 33 days and / or 5 separate occurrences over the last 3 years. However, this will not be considered until pre-employment check stage. Any period of sickness absence which is as a direct result of a pregnancy will be discounted. Consideration will be given to discounting periods of sickness absence which are disability related.

Diversity & Inclusion:

We are proud of being a truly inclusive organisation which provides fair and equal consideration to all of our applicants. We encourage and welcome applications from people of all ages, genders, ethnicity, nationalities, disabilities, sexual orientation, religions, or beliefs and of neurodivergence.

We’re proud to have a workforce that reflects the diversity of the communities we serve. Different backgrounds and experiences make us stronger.

If you are from an underrepresented group and want to find out more about the support we can offer, please contact our dedicated team on positiveaction@southyorks.pnn.police.uk

Internal Candidates:

You must ensure that you apply through the internal jobs board (Opportunity Marketplace via Oracle).

Documents to Review:

Police Staff Recruitment Vetting Handbook - Please Click here

Application Guidance and Tips - Please Click Here

South Yorkshire Police FIT Values - Please Click Here

View our recruitment video: https://youtu.be/2dGn5qti7_c