Finance Administrative Assistant

Our client is a leading commercial kitchen exhaust cleaning company with over 30 years of experience servicing the hospitality industry and corporate businesses across Australia. They are now seeking to hire a Finance Administrative Assistant to provide comprehensive financial and administrative support to ensure the smooth operation of day-to-day financial processes. The successful candidate will play a critical role in managing supplier and customer accounts, handling transaction processing, and maintaining accurate financial records. Accounts Receivable and Payable Management Process supplier invoices, address vendor inquiries, resolve payment issues, and ensure timely payments aligned with cash flow availability Manage the timely collection of outstanding amounts, assist with following up on overdue payments, and resolve billing discrepancies Provide invoices and statements to customers while supporting the wider finance team in tracking accounts receivable and payable Financial Record Keeping and Administration Process financial transactions and maintain accurate, up-to-date records across both physical files and digital systems Perform data entry tasks and assist with bank reconciliations to ensure operational accuracy Maintain organized filing systems for financial documents in strict compliance with company policies Provide ad hoc information, financial reports, and administrative support for projects as requested by the management team Communication and Phone Support Manage the finance department email inbox by providing timely and professional responses to internal and external inquiries Handle inbound and outbound calls related to accounts payable, supplier inquiries, and outstanding invoices Assist with inbound customer calls and efficiently transfer inquiries to the appropriate internal operations teams Maintain established key performance indicators including response times and call-handling standards Completion of VCE/HSC or an equivalent level of secondary education Previous work experience in a demanding collection service environment High level of proficiency in both written and verbal English communication Strong organization and efficiency skills with the ability to prioritize multiple demands under pressure Excellent relationship-building capabilities to build rapport easily with internal teams, suppliers, and clients Strong problem-solving skills, high attention to detail, and a proactive attitude toward business process improvement Resilient, self-motivated mindset with the ability to work independently with limited guidance Full commitment to a full-time schedule of 40 hours per week during Australian working hours Strict adherence to company quality, safety, and food safety awareness protocols Nice-to-Have Skills Appropriate relevant educational or technical qualifications in finance or administration Previous experience utilizing Google Workspace tools for financial administration Prior exposure to compliance systems or accredited operational environments Permanent work-from-home set-up Dayshift (Australian Eastern Standard Time business hours) Full-time job HMO Annual leave Christmas Bonus equivalent to 1 month's wage (pro-rate)