Finance & Administrative Associate, Taipei

Overview

Job Title: Finance & Administrative Associate

Department: Operations

Reports To: Country Operations Director

Location: Taipei, Taiwan | Hybrid

Schedule: Full-Time

Who We Are

Radio Free Asia (RFA) is a private, nonprofit 501(c)(3) media organization headquartered in Washington, D.C., with editorial and operational bureaus in Taipei, Bangkok, and Seoul. A congressionally funded grantee of the U.S. Agency for Global Media (USAGM), RFA operates with full editorial independence.

Our mission is to provide accurate, uncensored news and information to people living in countries where a free press does not exist. We broadcast in nine languages and dialects — Mandarin, Cantonese, Tibetan, Uyghur, Burmese, Vietnamese, Lao, Khmer, and Korean — reaching audiences across China, North Korea, Vietnam, Burma, Cambodia, Laos and beyond via shortwave, satellite, and the internet. Our journalists work in some of the world’s most difficult media environments, often at considerable personal risk, filling a critical gap in access to truthful, timely news for millions of people who would otherwise have very little of it. That reality shapes everything about how we work and who we hire to lead this organization.

Job Summary

The Finance & Administrative Associate is an essential support role for the country office's day-to-day operations, responsible for financial administration, attendance records, procurement coordination, and general office administrative matters, ensuring the office runs smoothly and in an orderly manner every day.

This position works within a multinational media organization, collaborating with colleagues from diverse cultural backgrounds and maintaining regular contact with regional and headquarters teams. Reporting to the Country Operations Director, this position works closely with the HR Specialist or Associate, Finance, and IT as needed. Responsibilities cover daily bookkeeping, expense reimbursements, voucher preparation, payment processing, attendance records, and procurement administration, with all financial transactions executed in accordance with company authorization procedures.

This role is well suited for someone with a minimum of 2 years of relevant experience who is detail-oriented, self-motivated, and enjoys working in a multicultural environment.

Responsibilities

Key Responsibilities

Financial Administration and Payment Processing

• Perform routine financial administrative tasks in accordance with company finance policies, established procedures, and authorization requirements, including basic bookkeeping, petty cash management, expense reimbursement processing, payment document preparation, voucher preparation. All payments are executed only after approval by the Country Operations Director or in accordance with company authorization procedures.
• Organize and maintain receipts, supporting documents, vouchers, payment records, petty cash logs, and other related financial files to ensure records are complete, clear, and audit-ready.
• Prepare routine financial reports or supporting documents, including banking records, petty cash balances, expense details, reimbursement records, and other simple reconciliation materials.
• Provide supporting documents and records, and reports as needed, for HQ Finance or external accounting and audit processes.

Attendance Records and HR Administrative Support

• Collect, organize, and maintain employee attendance, leave, and working hours records for the office on a timely basis, ensuring information is complete and retained in the required format.
• Produce regular attendance reports and confirm that managers have signed off on timesheets before records are submitted for further processing.
• Perform an initial screening of attendance, leave and working hours records against company policy and labor law and established checklists, flagging potential irregularities for review by the Country Operations Director or local HR specialist (where applicable). Final compliance assessment and decisions rest with the Country Operations Director or local HR Specialist (where applicable).
• In accordance with established procedures, assist in providing the relevant records reviewed by the HR Specialist or Associate to Finance as supporting input for payroll calculation.
• Support the implementation and ongoing maintenance of the attendance and leave management system, including preparing and uploading employee data, assisting with system configuration based on leave and approval rules confirmed by the Country Operations Director (or local HR Specialist, where applicable), participating in testing, helping staff with system use, and liaising with the vendor on routine operational issues. System rules are subject to review by Regional HR to ensure compliance with local labor regulations.
• Support onboarding, employee changes, offboarding, and other HR-related workflows by preparing and handling routine HR documents and forms, maintaining records and coordinating administrative steps in accordance with company policy and supervisor direction.
• Track probation end dates, contract renewals, work permit or visa expirations, and other HR-related deadlines, and remind the Country Operations Director and HR Specialist or Associate in advance.
• Coordinate scheduling for interviews, orientation sessions, and required training, including sending invitations and tracking completion records.
• Support administrative logistics for employee events, team meetings, and visiting HQ or regional staff (travel bookings, accommodation, local transport, schedules).

Office Administration, Procurement, and Facilities Support

• Assist with day-to-day office administrative functions, including mail and courier handling, document routing, meeting administrative support, and general office services.
• Maintain office supplies, stationery, and general administrative inventory, and arrange replenishment purchases in accordance with procedures.
• Assist with access cards, keys, visitor arrangements, and other basic office administration tasks.
• Coordinate with building management, vendors, and other service providers to support office environment matters, equipment maintenance, space use, and administrative needs.
• Support routine purchasing, equipment requests, receiving confirmation, procurement recordkeeping, and related administrative processes.
• Maintain the office asset register (furniture, IT equipment, and other fixed assets), including tagging, and periodic inventory counts, with results shared with relevant parties.
• Coordinate office maintenance and repairs, including logging service requests, following up with building management or vendors, and confirming completion.
• Support office safety and emergency readiness, including keeping fire safety equipment, first-aid supplies, and emergency contact lists current, and helping organize drills as required.
• Assist Country Operation Director with cleaning, security, pantry, and other recurring service contracts, tracking service schedules, vendor invoices, and renewal dates.
• Keep vendor contact lists and service agreements organized, and help gather quotes for routine facilities purchases for managerial approval.
• Assist with office relocation, renovation, or reconfiguration projects as needed by preparing checklists, coordinating vendors, and tracking timelines.
• Coordinate, as needed, with IT or other support functions for office equipment requests and general administrative support needs.

Documentation, Registration, and External Administrative Coordination

• Maintain lease-related records, registration documents, government administrative files, and other documentation required for office operations ensuring files are complete and available for renewals, contract management, or official filings.
• Prepare, organize, and track documents required for registrations, renewals, submissions, or other administrative filings, and route them for managerial review and approval in accordance with procedures.
• Track expiration dates and deadlines for important documents and permits, and proactively remind the Country Operations Director of required follow-up actions.
• Assist with press credential applications and renewals for the Taipei / Seoul office by preparing and tracking required documents, and liaising with relevant government authorities under the direction of the Country Operations Director.

Process Execution, Records Management, and Internal Coordination

• Carry out financial administrative and general administrative work in accordance with company policies, standard procedures, and supervisor direction; promptly raise any irregular, unclear, or out-of-scope matters to the Country Operations Director.
• Maintain systematic filing, records, and documentation practices to ensure information is easy to track, retrieve, and retain, and to support operational continuity and audit readiness.
• Work closely with the Country Operations Director, local HR Specialist (where applicable), Regional HR, Finance, IT, and other internal or external stakeholders to support smooth cross-functional processes.
• Perform other administrative, financial administrative, or project support duties as assigned by the supervisor.

Qualifications

Required Qualifications

• Bachelor's degree in business administration, accounting, finance, office administration, or a related field; or equivalent relevant work experience.
• Minimum of 2 years of full-time, paid experience in administration, financial administration, accounting support, or a related role; internship and part-time experience do not count toward this requirement.
• Hands-on experience with at least 2 of the following: (a) bank account documentation or liaison, (b) employee or vendor reimbursement processing, (c) reconciliation support packages, (d) purchase order or vendor contract administration.
• Demonstrated experience maintaining attendance or leave records for a team of at least 5 staff, and preparing payroll supporting documents submitted to a finance or HR system on a recurring monthly or bi-weekly cycle.
• Demonstrated experience directly supporting at least one overseas, branch, or remote office through routine administrative coordination across time zones or jurisdictions — not limited to occasional communication.
• Proficiency in Microsoft Office, especially Excel, Word, and Outlook.
• Strong proficiency in Mandarin and English, with the ability to handle basic written and verbal communication in both languages.
• Strong attention to detail and effective records management; ability to handle sensitive financial, personnel, and office information with confidentiality and professional integrity.

Preferred Qualifications

• At least 1 year of qualifying experience in a media organization, NGO, international organization, or multinational company operating across 3 or more countries.
• Direct, hands-on experience completing or tracking at least 2 of the following: government registration or licensing renewals, office lease execution or renewal, external regulatory or statutory submissions, and notarization.

Competencies

• Accuracy & Reliability: Detail-oriented and thorough; maintains clean, organized records that others can depend on.
• Service Mindset: Responsive and helpful; takes satisfaction in making things run smoothly for the team.
• Adaptability: Handles multiple tasks and shifting priorities without losing composure or missing deadlines.
• Integrity: Manages sensitive financial and personnel information with discretion; knows when to act independently and when to escalate.

Physical Requirements / Working Conditions

This position is hybrid, with three days in-office and two days remote weekly. Work is sedentary, performed at a desk using standard office equipment, with occasional lifting up to 7 Kg.

Salary Range: NTD 810,000-980,00/Year. Final salary is commensurate with experiences and skills that are compatible with the requirements of the role.

This position is ineligible for sponsorship by the company for any work authorization, applicant must possess existing work authorization to be considered for the position.