Finance Assistant

About Us TentBox was established in 2015, and is the UK’s leading roof tent brand and the facilitator of unforgettable outdoor experiences. We’re revolutionising adventure and making outdoor exploration simpler and more convenient with a range of high-performance roof tents. So whether you’re a novice camping family, an experienced solo-explorer – or anything in between – you can embrace the freedom to get out and see the world. Our Values Exceptional Products Product quality is at the core of everything we do. All our products are designed by our world-class product team in the UK. Unrivalled Customer Service We care deeply about our customer service, and work tirelessly to ensure everyone has a positive experience with TentBox. Inclusive Community The TentBox Community is everything to us. We understand that a TentBox is so much more than a product – it's a lifestyle. The Role We are seeking a self driven, tenacious Finance Assistant to manage reconciliations of our sales ledger. The ideal candidate will bring a good understanding of bookkeeping and thrive in a high-change environment and will have strong attention to detail, and a proactive approach to problem solvingYou will work closely with the Operational Finance Manager to maintain a high level of record keeping. What you’ll do Sales Ledger: Managing and checking customer invoices through the ERP system. Processing and reconciling a high volume of customer invoices and remittances; proactively chasing outstanding remittances and managing customer queries through to resolution. Credit Control: Assisting the sales team with credit control and account management. Proactively managing the debtor ledger, chasing overdue accounts, and escalating where necessary – owning this process, not just supporting it. Query Management: Owning and resolving customer invoice and remittance queries in a timely and professional manner, including disputed invoices, short payments, and remittance discrepancies. Bank & Payment Reconciliations: Reconciling high-volume, multi-currency bank accounts and payments. Reconciling high-volume, multi-currency bank accounts across UK and EU operations, including FX reconciliation and payment gateway matching. Payroll Support: Assisting with the preparation of monthly payroll. Management Accounts: Supporting monthly management accounts, including balance sheet reconciliations. General Finance Support: Assisting Finance Managers and CFO with ad hoc tasks and supporting the wider finance team as needed What we’re looking for Previous experience in eCommerce is beneficial, but not essential Experience in an high-volume transactional finance environment is strongly preferred At least 2 years’ experience in a similar finance or accounts role Experience supporting payroll administration Confident using Xero and Excel and the ability to build and maintain reconciliation templates. Well organised, with the ability to manage workload and meet deadlines Professional and confident communication Strong attention to detail and accuracy Tenacious and determined Comfortable working at pace in a high-change environment Working knowledge of UK VAT, including identifying and querying VAT errors on invoices and customer accounts (EU VAT exposure an advantage) A genuine willingness to embrace AI tools and automation to improve how we work – we are actively evolving our finance processes and want someone who finds that exciting What we offer Hybrid working options 25 days annual leave + bank holidays / pro-rata Private Health Care Company Pension Scheme Generous staff discount Candidate Privacy Notice