Overview and Summary
The Business Management Consultant will develop Business Management analytical, technical and client handling skills providing support in the delivery of client services enjoying the execution of high quality projects and assignments with a high degree of accuracy in a timely manner
The successful candidate will join our talented Client Management team and benefit from the Urban Science Employee Experience!
Essential Duties and Responsibilities
Some of the essential duties of this role include:
Tracks, processes analyzes operative and financial and statistical data related to Dealer network performance metrics to improve accuracy and quality and organizes independently Dealer visits based on results
Provide remote and direct support to Dealer Network within project assignment (e.g. General accounting/ book keeping queries/ data input issues/reporting...)
Present regularly at all levels Business Management and KPI´s results, suggesting actions of improvement
Provide training to the Dealer Network on the use of our internal software, data quality improvement, map charts, and assist on the analysis of their KPI´s performance data
Serves as a contact for, and develops relationships with, the client to effectively respond to client requests and inquiries in a timely manner and help improve client satisfaction
Assumes responsibility for accurate and high-quality data being utilized on assigned projects.
Attends project meetings and participates in presenting project status updates to client representatives or internal management to clearly communicate project status, conclusions, and results.
Other tasks and participation in special projects in the client as required
Qualifications - Education and Experience
Major competences and experience required:
Business Management and KPI´s analysis
Finance and Accounting
MS Office advanced level in Excel, Word and Power Point
Communication Skills : fluent/native Spanish language and intermediate English level B2 -C1
Analytical Thinking: to evaluate dealership performance and data management
Results Oriented: Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
Teamwork & Cooperation
Order & Quality Control
Customer Service
Initiative
Self- development: Interest to learn and grow
Flexibility/Adaptability
Interpersonal Understanding
Relationship Building
Driver’s License
University degree required; Economics, Business Administration or similar
Minimum of
2 years
related work experience required
Preferred candidates with knowledge or/and relevant work experience in:
Any European language is a plus
Global automotive retail network and auto industry
Dealership business model: understanding of dealer management accounts, budgets, composites, day-to-day control operations and its associated risks
SQL programming language
Location: Madrid - Azca. Hybrid work. We offer a hybrid working approach, subject to internal policy requirements. Successful candidates will be required travel up to 20% of the time throughout the region assigned.
Benefits: Competitive Salary (34k€-40€) | Training | Private Medical and Dental insurance| Flexible remuneration: Meal vouchers, Transport card| Life and Disability Insurance | Pension plan scheme| Employee Assistance Program | IT employee discounts