Fleet Success Ambassador (Connector of People, Builder of Buzz, Brand Evangelist)

Description Do you love building relationships and sparking meaningful conversations? Are you passionate about making real-world connections and introducing people to tools that truly help them succeed? Do you get energy from being out in the field, engaging with fleet professionals, and leaving a trail of opportunity in your wake? If so, keep reading... RTA is looking for a Fleet Success Ambassador, a relationship-driven field and business development role focused on creating buzz, opening doors, and filling the pipeline with ideal public-sector fleet customers. Reporting to the Supervisor, Business Development, this person will live at the intersection of fleet advocacy, relationship building, brand awareness, and business development. We are hiring for either our Central or West U.S. territory and will select the strongest candidate for the best territory fit. The employee must reside within the assigned territory. This role requires approximately 50% travel, including frequent overnight travel. Your primary goal? Create qualified pipeline by using your public-sector fleet credibility, industry relationships, and real-world fleet experience to identify the right organizations, start meaningful conversations, conduct initial discovery, and introduce RTA when there is a genuine opportunity to help. You'll Have Access To · A $1,500 monthly travel budget to tour shops, meet with fleet professionals and prospects, and participate in relevant activities across your territory. · RTA's existing association memberships, with the opportunity to recommend additional industry opportunities. Marketing will support larger events and related event budgets. · Email sequences and outbound campaigns targeting ideal accounts. · A strong Marketing and Sales team to collaborate with on strategy, messaging, and execution. You'll Also · Tap into your existing fleet network and keep building it. Leverage trusted industry relationships, mutual connections, customer referrals, and warm introductions to open doors. · Listen first and understand a fleet's world before recommending a next step. Initial discovery should include current challenges, the FMIS they use today, whether they are open to change, and when a change may realistically occur. · Build professional thought leadership and RTA visibility on LinkedIn. An existing LinkedIn presence is ideal, but the expectation is that your network and influence will continue to grow in the role. · Bring the voice of the fleet community back to RTA so Marketing, Sales, Product, and leadership stay connected to what fleet professionals are experiencing in the real world. What We're Looking For Someone who is: · A Proven Public-Sector Fleet Professional - You have personally worked in public-sector fleet management for a recognized city, county, state, DOT, public transportation/transit organization, or similarly respected public fleet operation. · Credible in the Fleet Community - You bring an established network and industry credibility. Recognition such as fleet industry awards, 100 Best Fleets, Leading Fleets, or similar accolades is highly valued. · A Natural Connector - You thrive on meeting people, building trust, making introductions, and creating lasting relationships that open doors. · A Fleet Advocate at Heart - You genuinely want to help fleets succeed and know when an introduction to RTA could solve a real problem. · A Story-Driven Educator - You can connect RTA's value to real-world fleet challenges in language fleet professionals understand. · A Personal Brand Builder - You're comfortable being visible in the fleet community and excited to grow your LinkedIn network and thought leadership. · A Street-Smart Listener - You bring back what you're hearing on the front lines to help shape RTA's messaging, campaigns, sales strategy, and market understanding. Key Results Areas (aka the Job Outcomes) 1. Quarterly Pipeline Development - Create qualified new pipeline from relationships, outbound efforts, field engagement, referrals, and a defined list of high-potential public-sector fleet accounts. 2. Monthly Demos Completed - Generate and qualify demo opportunities through meaningful discovery before handoff to an AE. 3. LinkedIn Network Growth - Consistently grow a relevant network of fleet professionals and decision-makers. Network growth is a formal performance metric; posting activity itself is not. 4. Field Intelligence - Share useful insights from fleet professionals with Marketing, Sales, Product, and executive leadership to inform content, messaging, strategy, and enablement. Detailed Responsibilities Pipeline & Relationship Development · Develop relationships that lead to qualified Fleet360 demos and new opportunities in pipeline. · Use your existing public-sector fleet network to create introductions and build new relationships across your assigned territory. · Conduct initial discovery before scheduling a demo, including understanding the prospect's challenges, current FMIS, openness to change, and potential timing. · Collaborate with Marketing and Sales to prioritize accounts and create thoughtful entry points into target organizations. · Use HubSpot to maintain account/contact information, document meetings and outreach, and follow RTA's defined process for scheduling demos and providing a warm handoff to the AE. Prior CRM experience is not required; training will be provided. Field Engagement & Industry Presence · Represent RTA at fleet industry conferences, trade shows, association events, meetups, shop visits, and other in-person opportunities. · Travel throughout the assigned Central or West territory approximately 50%, including frequent overnight travel. · Host or support meetups, lunch & learns, shop tours, and regional networking opportunities. · Leverage RTA's existing association memberships and recommend new opportunities that could strengthen relationships and pipeline. · Help activate campaigns in the field and ensure RTA leaves a positive impression wherever fleet professionals are gathered. LinkedIn & Brand Building · Grow a relevant LinkedIn network of fleet professionals and decision-makers. · Build professional thought leadership by sharing useful fleet insights, supporting campaigns, and elevating RTA's visibility. · Engage thoughtfully with prospects, customers, and industry peers through comments, DMs, introductions, and follow-up. · Coordinate with Marketing to amplify messaging and identify stories, topics, and ideas that will resonate with the fleet community. Internal Collaboration & Field Intelligence · Share field insights with Marketing, Sales, Product, and executive teams. · Recommend podcast topics, blog ideas, campaign angles, and other content based on real conversations with fleet professionals. · Develop a strong working knowledge of Fleet360 so you can connect customer challenges to relevant functionality and communicate RTA's value credibly. · After a qualified opportunity is handed to the AE, the AE owns the opportunity. Because of the relationship you've built, you may continue to support the deal when helpful to the prospect or AE, but your formal accountability is focused on driving qualified pipeline. Required Qualifications · Prior professional experience working directly in public-sector fleet management. Relevant backgrounds may include a well-known city, county, state, DOT, public transportation/transit fleet, or similarly respected public fleet organization. · An established network within the fleet community and the ability to use trusted relationships to create introductions and new conversations. · Demonstrated credibility with fleet professionals and a genuine commitment to helping fleets succeed. · Ability to conduct thoughtful initial discovery and identify when a fleet is a qualified fit for a Fleet360 conversation. · Strong relationship-building, communication, presentation, and interpersonal skills. · Comfort representing RTA publicly at conferences, industry events, shop visits, and online. · Ability and willingness to travel approximately 50%, including frequent overnight travel. · Must reside within the assigned Central or West U.S. territory. · No minimum degree requirement. Preferred Qualifications · Recognition through fleet industry awards or rankings such as 100 Best Fleets, Leading Fleets, or similar industry recognition. · Active participation in fleet associations, conferences, peer networks, or industry communities. · An existing professional presence on LinkedIn and comfort developing thought leadership. · Experience presenting, speaking, facilitating peer discussions, or representing a fleet organization at industry events. The Bottom Line You've made it this far, so congratulations! We're looking for a respected fleet professional who knows the public-sector fleet world because you've lived it. You already have relationships, credibility, and a network - and you want to use them to help more fleets succeed. This isn't about pushing demos on everyone you meet. It's about listening, understanding the problem, knowing when RTA may be able to help, and making the right introduction at the right time. Compensation & Work Location · Base salary: approximately $150,000. · Target annual bonus opportunity: approximately $50,000, for target total cash compensation (OTE) of approximately $200,000. Final bonus measures and payout terms will be governed by the applicable incentive compensation plan. · This is a full-time, remote field-based role. The employee must reside within the assigned Central or West U.S. territory. · Travel is expected to be approximately 50% based on business needs, including frequent overnight travel for fleet visits, conferences, association events, prospect meetings, and other field engagement. · This position is classified as exempt and is not eligible for overtime pay. Why Top Talent Chooses RTA We invest in our people - period. · 401(k) with 6% Safe Harbor match (100% vested day one) · Flexible PTO model built on trust and manager-approved time off · Cigna PPO and HSA medical plan options with company contributions ($780-$1,950 annually) · Garner Health HRA program: up to $1,000 individual / $2,000 family reimbursement opportunity · Wellness rewards up to $350 annually · Virtual care and mental health support resources · Company-sponsored benefits including dental, vision, EAP, life, STD, LTD, legal plan, and identity theft protection options · Additional employee perks, wellness initiatives, and discount programs The Part We're Most Proud Of · #34 on Fortune Best Small Workplaces™ 2026 · 99% of employees say RTA is a Great Place to Work® (Certified 3 years running) · 30% ARR growth - two years straight · We are an AI-forward company building for the future · Meaningful work supporting the fleets and people who keep communities running · Big growth. Real benefits. Strong culture. A team that delivers. About Us RTA has been established since 1979 and has the reputation of providing the best customer service in the market. Our purpose is to help fleets succeed. We pride ourselves on creating a caring, family-oriented atmosphere for both staff and clients, and love that our work makes a positive impact on all the lives we touch. Our clients carry kids in school buses, first responders in emergency vehicles, patients in ambulances, food and medical supplies in trucks, and people just taking the bus or train to work. We do meaningful work, and we want our clients to have the best tools available to them. Our office spaces are open, spacious, and colorful, with an abundance of natural light. We come together often as a company to enjoy freshly baked desserts or awesome lunches, and genuinely enjoy each other's company. We offer some pretty unique perks and benefits, as well as all the standard ones. We're happy to talk through all the options. Physical & Travel Requirements This role has the following physical and travel requirements: · Ability to sit or stand for extended periods. · Ability to work at a computer for prolonged periods. · Ability to travel approximately 50%, including frequent overnight travel, conferences, fleet visits, association events, prospect meetings, and occasional visits to RTA HQ. Heading to RTA HQ? Coming from the east side? You'll enjoy waving at the traffic going the other way while never having to stare at the blinding sun. It only takes about 25 minutes to get here from downtown Scottsdale in the mornings. We are located close to Arrowhead Mall, with quick access to the 101 from multiple directions. If all of this sounds like you, and your type of company, then click apply. Seriously, we've asked you four times now, and you are still reading. Bonus points for being thorough. Reasonable Accommodation RTA is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need a reasonable accommodation to complete the application process or perform the essential functions of this role, please notify us at hr@rtafleet.com. Employment Notices Employment with RTA is at-will. This means either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. Employment with RTA may be contingent upon successful completion of a background check and other pre-employment screenings, consistent with applicable law. We cannot accept student visas or provide sponsorship at this time. Equal Employment Opportunity RTA is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. Notice of AI Use in Job Application Review As part of our commitment to creating a fair, efficient, and consistent hiring process, we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process. AI may be used to identify patterns, highlight relevant skills and experience, and assist in comparing a candidate's qualifications with the requirements of a specific role. These tools are used to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.