Flemish Customer Experience Representative - Athens

Are you passionate about delivering outstanding customer experiences? We are looking for enthusiastic and a detail-oriented Customer Experience Representative to support top-tier international brands across sectors such as tech , e-commerce , and online gaming . In this role, you will be the first point of contact for Flemish-speaking customers, helping them navigate their needs and providing solutions with professionalism, empathy, and accuracy. Key Responsibilities Provide exceptional customer support via email, chat, or phone , depending on the project. Assist users with account inquiries, technical issues, product-related questions, or transaction support. Troubleshoot problems and offer effective solutions, escalating when necessary. Maintain high customer satisfaction through prompt, friendly, and accurate communication. Follow established workflows, guidelines, and service standards. Collaborate with internal teams to improve processes and the overall customer experience.