Forward Deployed Engineer

Promevo, LLC was founded in 2001 by a group of experienced systems integration, application development, and systems administration specialists in Cincinnati, OH. We are Promevo! The name Promevo is derived from the Latin words promoveo, meaning "to move ahead" and promereo, meaning "to earn". It’s our name, but it’s also our purpose. We move clients ahead in technology, enabling their competitive advantage and we earn their trust with our technical excellence and dedication to their success. We believe that digital solutions shouldn’t be something our clients need to adapt to, instead we make digital solutions adapt to client needs. Promevo is a Google Premier Partner for Google Workspace, Google Cloud, and Google Chrome, specializing in helping businesses harness the power of Google and the opportunities of AI. From technical support and implementation to expert consulting and custom solutions like gPanel, we empower organizations to optimize operations and accelerate growth in the AI era. In addition to Google technology, Promevo's SaaS Platform (gPanel) provides our clients with a centralized user management interface providing administrators with visibility and control over all of their users' data and settings with its robust suite of security features. We walk alongside our clients to help them achieve their digital transformation and infrastructure goals by providing Professional Services such as migrations, custom app development, fast track deployments, and white glove services. Are you a technical problem-solver who loves working directly with clients to drive real operational change? As a Forward Deployed Engineer (FDE) , you will be the hands-on technical engine bringing the future of work to our newly onboarded and existing clients. While supporting Google Workspace environments, your core mission will be driving end-to-end adoption and deep feature consumption for Gemini Enterprise, gPanel, and Promevo Insights. You won't just keep the lights on—you will serve as a trusted technical expert helping organizations transform their daily operations through Agentic Workspace workflows. By joining the Promevo Team, you will find that our company culture is at the heart of our success. Promevo’s core values center around building trust, investing in care of each other, owning our work, respecting our differences, and engaging in positive attitudes. By living out these values each day, we build supportive teams that nurture development and growth, both individually and professionally. Our Promevo team members are committed to living out the core values below: Build and Extend Trust – Show respect and listen. Do what you say you will do. Be transparent and dependable. Keep it Human – Invest in relationships. Show empathy. Do right by others. Take care of yourself, your family, and each other. Own It – Become an expert in your role. Own the outcome. Finish what you start. Answer for the results. Differences Make Us Stronger – Respect Differences. Seek to include different perspectives. Learn from each other. Attitude is Contagious – Be fully engaged. Take pride in what you do. Spread your positivity. Courage. Energy. Passion. Purpose. Duties and Responsibilities: Technical Enablement & Deployment Architecture Execute deployment and technical enablement for Google Workspace environments. Assist in the architectural design, implementation, and feature activation of Google Workspace Enterprise features and agentic workflows. Configure identity, access management, and secure connection protocols for client cloud environments. Configure, integrate, and operationalize gPanel and Promevo Insights across client environments to optimize SaaS governance and Agentic Operations. Configure and manage Google Cloud/Workspace APIs and integrations to support custom client automation. Assist in the deployment and configuration of Chrome Enterprise policies to support secure device management for clients. Automation & Custom Solution Engineering Develop custom scripts and agentic workflows using Apps Script, Python, or PowerShell to extend Google Workspace, Gemini, and gPanel functionality. Architect and implement agentic automation workflows (using Gemini Enterprise, Google Cloud AI tools, and Workspace integrations) to modernize client business processes. Client Advisory & Cross-Functional Engagement Lead executive-level technical discussions to align business goals with Gemini Enterprise capability, gPanel management, and workspace optimization. Guide client IT administrators through initial setup, security policy automation, and advanced administration features within gPanel to solidify operational stickiness. Collaborate with Pre-Sales, Solution Architecture, and Customer Success teams during technical discovery to identify adoption gaps, scoping post-sale enablement for gPanel, Promevo Insights, and Gemini Enterprise. Enablement, Training & Documentation Deliver high-impact technical training and enablement sessions for client admins and end-users, driving Gemini Enterprise prompt fluency and gPanel operational mastery. Write technical documentation for deployed solutions that includes end-user guides and process manuals. Create, publish, and maintain training assets in our LMS covering Gemini Enterprise use cases, gPanel administration, and Promevo Insights best practices. Telemetry & Adoption Monitoring Monitor client license usage, feature engagement, and platform telemetry through Promevo Insights to proactively identify low adoption and implement technical remediation strategies. Goals & Key Objectives Achieve targeted license activation rates for Gemini Enterprise and gPanel across assigned client accounts within specified post-sale timeframes. Drive measurable adoption increases in high-value features (e.g., Gemini prompt usage, automated workflows, Promevo Insights reporting, gPanel security policies) among enterprise accounts. Successfully design and deploy custom agentic/automation workflows that increase client reliance on the Google Workspace and Promevo ecosystem. Proactively identify and remediate low-usage accounts through usage data analysis before contract renewal periods. Successfully develop and manage robust integrations between client ecosystems and Promevo insights tools. Additional Responsibilities Anything else that needs to be done that adds value to the business, our clients, and your co-workers. Skills and Qualifications: Proficient knowledge of DNS, Networking, and Email Administration. 3+ years of experience administering MS Active Directory and/or Azure Active Directory. 3+ years of experience administering Google Workspace (formerly G Suite). 3+ years of experience with and/or understanding of Office 365, Exchange, or SharePoint Online. Experience using migration and SaaS management tools (Google Workspace Migrate, CloudM, GAM, etc.). 3+ years of working with integration tools Okta, ADFS, GAM, BetterCloud, CloudM Manage, GCDS, etc.. Familiarity with IT security practices such as identity and access management, device management, and data protection. Demonstrated experience or strong working knowledge of Generative AI platforms (specifically Google Gemini), prompt engineering, and agentic workflow integration. Experience analyzing product telemetry or SaaS consumption metrics (e.g., via Promevo Insights or Google Workspace Admin reports) to drive customer success and adoption strategies. Certification (preference): Google Cloud Collaboration Engineer, Google Cloud Associate Engineer, Associate - Google Workspace Administrator, or relevant Generative AI certifications. This position is highly client-facing; candidates will be required to demonstrate strong communication and management skills. Ability to travel to client sites as needed and requested. What Promevo Offers Competitive salary and bonus plan 14 Paid holidays Medical Insurance Dental Insurance, 100% company paid premiums Vision Insurance , 100% company paid premiums Fully Company Paid Short term Disability Insurance Fully Company Paid Long Term Disability Insurance Fully Company Paid Life Insurance and AD&D 401k plan: Promevo offers a Safe Harbor 401K plan for full time employees with immediate eligibility. Promevo matches the first 3% of earnings you contribute at 100% and matches the next 2% of earnings you contribute at 50% Home office setup allowance Cell phone allowance 4 weeks of PTO and a healthy work/life balance Development and Training opportunities to help you grow Promevo LLC is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.