Freelance Salesforce Solution Architect (Service Cloud Focus)

Our client is delivering a large-scale Salesforce programme covering Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud Account Engagement, and Conga. The programme is currently halfway through delivery, and they need a Solution Architect with a strong Service Cloud focus to join the team on a hands-on basis, working alongside the wider delivery team from design through to build.

Key Responsibilities

• Own solution design for the Service Cloud workstream within the wider Salesforce programme.
• Work hands-on in Salesforce, building and configuring alongside the development team, not just producing design documentation.
• Collaborate with the wider project team across the other clouds in scope (Sales Cloud, Experience Cloud, Marketing Cloud Account Engagement, and Conga) to keep the solution coherent end to end.
• Support delivery through to the end of the engagement in March 2027, with the possibility of extension.

Essential Skills and Experience

• Proven experience as a Salesforce Solution Architect.
• Strong, hands-on Service Cloud experience.
• Comfortable implementing solutions directly, not solely operating at design or architecture level.
• Experience working as part of a wider delivery team on a large, multi-cloud Salesforce programme.

Desirable

• Experience with Experience Cloud, Marketing Cloud Account Engagement (Pardot), and/or Conga.

Contract Details

Contract Type

Freelance / contract.

Location

Fully remote. Candidates must be based in CEE, Portugal, Spain, Italy, the UK, or Belgium.

Duration

Through at least March 2027, with the possibility of extension.

Start date

You need to be available to work within +/- 1 week.

How to Apply

Get in touch with your CV and current availability, and we will talk you through the client, the team, and the detail of the engagement.