Freight Broker (Remote)

Freight Broker / Logistics Coordinator (Remote - Philippines)

Position Overview We are seeking an experienced Freight Broker / Logistics Coordinator based in the Philippines to manage end-to-end US freight brokerage operations. Working remotely on a US-aligned schedule, you will handle load acquisition, rate negotiations, carrier dispatch, real-time shipment monitoring, and administrative completion to drive profitable logistics operations.

Role Specifications

• Location: 100% Remote (Philippines)
• Work Schedule: Monday to Friday, 11:00 PM – 7:00 AM PHT (Overlapping US CST 9:00 AM – 5:00 PM; flexibility required)
• Language Proficiency: C1 Advanced English or higher
• Required Experience: 2 to 3 years in US Freight Brokerage, Transportation Logistics, or Dispatch
• Compensation & Perks: Competitive base salary, performance-driven commission structure, and paid overtime opportunities

Core Responsibilities

• End-to-End Shipment Management: Take total ownership of each load lifecycle—from sourcing freight and issuing quotes to carrier selection, live dispatch, transit tracking, and final delivery confirmation.
• Commercial Strategy & Business Development: Prospect new shippers, negotiate competitive transport rates with carriers and drivers, maximize operating margins, and expand existing account revenues.
• Operations, Tracking & Problem Resolution: Monitor active shipments continuously using TMS and CRM platforms, communicate real-time updates to clients, resolve transit issues or delays, and manage appointment scheduling.
• Document Control & Compliance: Collect, audit, and archive essential shipping documents including Proof of Delivery (PODs), Bills of Lading (BOLs), lumper receipts, and carrier rate confirmations.

Candidate Requirements

• Demonstrated hands-on experience navigating US freight markets, logistics tools, and TMS/CRM systems.
• Strong negotiation, persuasion, and consultative sales capabilities to secure profitable freight deals.
• Exceptional oral and written English communication skills for seamless interaction with US clients and carriers.
• High organizational skills, keen attention to operational detail, and the ability to handle multiple live loads under pressure.

What We Offer

• Fully remote work flexibility from anywhere in the Philippines.
• Direct exposure and skill development within the US freight and logistics sector.
• Performance-based incentives and career growth opportunities in a scaling organization.