Customer Service Representative – French Speaker
Remote from Portugal | Full-Time | Permanent Contract
Your French skills are worth more than you think.
We're looking for French-speaking Customer Consultants to join a Retention Team for one of the biggest names in European telecommunications- fully remote from Portugal.
No cold calls. No door-to-door. Just real conversations with real customers, where your job is to listen, solve, and make them stay.
What you'll be doing
You'll be part of a retention team , meaning customers come to you. Your mission is to understand why they want to leave, offer the right solution, and turn a potential cancellation into a positive experience. You'll also spot opportunities to recommend services that genuinely add value.
What we're looking for
The package
Base salary €920 gross/month
Performance bonus up to €360 gross/month
Language allowance (FR+EN) €250 gross/month
Meal allowance €10.20 net/day
Assiduity allowance €110 gross/month
Flex work allowance €60 net/month
Schedule Monday to Friday, rotating shifts between 07h–18h. Weekends always off.
Why this role?
This isn't just another call center job. It's a stable, well-paid international opportunity where your language is your biggest asset - and it's rewarded accordingly. Permanent contract, remote setup, real career progression, and a team that's built to grow.
If you're fluent in French and ready to take the next step, we'd love to talk.
Apply now
By applying, you consent to your CV and personal data being shared with our client for recruitment purposes, in accordance with GDPR.
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