French Speaking Customer Support Analyst

Join Epta International BSC as a French-Speaking Service & Project Support Specialist! Are you a highly organized professional who enjoys coordinating processes, supporting projects, and working in an international environment? At Epta International BSC , we're a global leader in commercial refrigeration solutions , delivering innovative and sustainable products and services to customers around the world. We're looking for a French-Speaking Service & Project Support Specialist to join our growing international team. If you have experience in a corporate environment, enjoy working with data, processes, and stakeholders, and thrive in a role where no two days are exactly the same, this could be the perfect opportunity for you. What You'll Do Support service and project-related operations across international markets Coordinate activities between customers, service teams, and internal stakeholders Maintain and update information in SAP and other internal systems Monitor ongoing service and project activities and ensure smooth execution Prepare reports, track progress, and support business processes Ensure accurate documentation and data management Identify process improvement opportunities and proactively solve issues Collaborate closely with colleagues across different countries and functions What Makes You a Great Fit Native (C2) French language skills Confident English communication skills Previous experience in a corporate environment, preferably in service support, logistics, supply chain, project coordination, or operations Experience working with SAP is highly preferred Strong knowledge of Microsoft Office tools , especially Excel and Outlook Excellent organizational skills and attention to detail Fast learner with a proactive and independent mindset Strong analytical and problem-solving abilities Ability to manage multiple priorities in a dynamic international environment Working hours within the Aftersales team: Monday to Friday - 8.00am-18.00pm (8 hours) Why Join Us At Epta, you’ll join a supportive international team that values innovation, teamwork, and growth. We’ll give you the tools, training, and opportunities to develop your skills and build a rewarding career — all while contributing to a more sustainable future. If you’re ready to take the next step in your career journey, we’d love to meet you! Apply now and become part of Epta’s success story.