Full-Stack Implementation Engineer

U.S. Citizenship is required for this position due to Department of Defense restrictions.

Our Implementation Engineer is a Full Stack Engineer that will build, configure, and maintain scalable data extraction workflows using intelligent document processing as well as performing Web Development to support end‑to‑end solution delivery. This Engineer collaborates with cross-functional teams to understand business requirements and translate them into reliable, scalable solutions that drive operational efficiency. They contribute to the ongoing development and enhancement of our customer portals, designing and delivering new features across the full stack. Additionally, this Implementation Engineer supports Azure cloud infrastructure, including deployment pipelines, environment configuration, monitoring, system health, and optimizing performance to ensure stability.

Salary Range $80,000 ~ $100,000
The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, experience, and may fall outside of this range.

Work Location
Our preference is for this employee to reside within the state of Wisconsin, allowing them to fully benefit from hybrid work options and in‑person collaboration when needed. Employees within 45 miles of WPS Headquarters (1717 W. Broadway in Madison, WI, 53713) will be expected to be able to work in the corporate office and/or mailroom facility 3 days a week on a regular basis.

How do I know this opportunity is right for me? If you:

• Want to partner with cross-functional teams including product, operations, and client services to gather and translate business requirements and deliver platform solutions.
• Enjoy seeing technology come to life in a world-class mailroom and digitization facility.
• Have experience designing or are excited to learn how to design, build, and configure end‑to‑end data‑extraction workflows in intelligent document processing platforms (including classification, field extraction, and validation).
• Can refine workflows over time to increase accuracy, automation and efficiency.
• Enjoy developing and deploying new features for the customer portal across the full stack, including front-end development in compliance enterprise SDLC standards.
• Have supported or are interested in supporting Azure cloud infrastructure efforts including deployment pipelines, environment configuration, system monitoring, and performance optimization.
• Have participated in Agile Scrum ceremonies and maintained accurate, up-to-date tracking of work items, progress and technical dependencies in Azure DevOps.
• Thrive when troubleshooting, diagnosing and resolving platform issues, driving continuous improvements in stability, reliability and performance of platform solutions.
• Can document configurations, processes, and technical decisions to support team knowledge sharing and long-term maintainability.

Minimum Qualifications

• U.S. Citizenship is required for this position due to Department of Defense restrictions.
• Bachelor’s degree in Information Systems, Computer Science, Engineering or related field or equivalent professional experience.
• 3 or more years of experience in full-stack development using modern front-end frameworks (e.g., React/Vite) and backend technologies such as Java or C#, including hands-on experience building RESTful APIs and scalable service architectures.
• Demonstrated experience working in an Agile Scrum environment, contributing to sprint ceremonies and managing work items in Azure DevOps or similar tools.
• Strong communication skills, with ability to translate technical concepts to both engineering and non-technical stakeholders.
• Ability to rapidly learn and apply intelligent document processing platforms, tools and frameworks to design end-to-end extraction and automation solutions for real world business challenges.
• Strong analytical and problem-solving ability, with a focus on diagnosing complex technical issues and delivering reliable high-quality implementation.

Preferred Qualifications

• An understanding of enterprise document workflows and imaging systems, including scanned image processing, OCR, and data movement – especially in government, healthcare, or other regulated sectors.
• Working knowledge of modern DevOps practices, including CI/CD pipeline configuration, and system monitoring to deliver reliable and secure platform operations.
• Exposure to IDP tools such as ABBYY Vantage/Open Text Intelligent Capture.
• Experience or knowledge building data ingestion, processing, and analytical pipelines in the Azure Cloud.
• An individual who has an entrepreneurial spirit and is not afraid of trying new things.
• A strong change mindset, flexibility, and openness to suggestions on how this role will evolve and grow in our environment.

Remote Work Requirements

• High speed cable or fiber
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net).
• Please review Remote Worker FAQs for additional information.

Benefits

• Remote and hybrid work options available
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs
• Review additional benefits: (https://www.wpshealthsolutions.com/careers/)

Who We Are

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS’ culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce—both current and future—to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.

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This position may from time to time provide support to federal health care programs and other governmental or regulated industries. In accordance with law and/or contractual requirements, individuals in this role are or may be subject to all applicable federal regulations, agency contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. WPS and its personnel are subject to mandatory enhanced screening and background investigation prior to being granted access to information systems and/or sensitive data in order to safeguard regulated information and government resources that provide critical services.