Responsibilities
Supervise and support security officers during assigned shifts.
Ensure all posts are properly staffed and provide coverage when needed.
Conduct roll call, post inspections, and routine patrols.
Train, coach, and mentor security officers on site procedures and company expectations.
Maintain daily activity reports, incident reports, and other required documentation.
Respond to incidents, emergencies, and customer concerns in a professional manner.
Communicate staffing needs, attendance issues, and performance concerns to Operations.
Ensure officers maintain a professional appearance and follow company policies.
Serve as the primary liaison between the client, Operations, and security staff.
Assist with scheduling, shift coverage, and overtime needs as directed.
Perform additional duties as assigned.
Qualifications
High school diploma or GED required.
Previous security experience required.
Prior supervisory or team lead experience preferred.
Strong leadership, communication, and problem-solving skills.
Ability to write clear and accurate reports.
Basic computer skills and proficiency with Microsoft Office.
Reliable transportation and the ability to work a flexible schedule, including nights, weekends, and holidays as needed.
Must successfully pass a background check and drug screening.
Preferred Qualifications
Military, law enforcement, or corrections experience is a plus.
Experience supervising security operations in retail or industrial environments.
Physical Requirements
Ability to stand and walk for extended periods.
Ability to work indoors and outdoors in various weather conditions.
Ability to respond quickly to emergencies.
Ability to lift up to 25 pounds, if necessary.
Why Join OPS Security Group
Competitive pay
Opportunities for advancement
Ongoing training and professional development
Supportive leadership team
Stable, growing organization