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GBS Transition Analyst

Hiring from
Mexico
Work type
Hybrid
Posted
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The GBS Transition Analyst will support transition waves by:

  • Coordinating transition planning, scheduling, milestones, dependencies, deliverables, and stage-gate activities.
  • Supporting knowledge transfer, training coordination, and operational readiness activities.
  • Maintaining transition documentation, controls, trackers, risk and issue logs, and governance materials.
  • Supporting go-live readiness, post-go-live issue management, hypercare, and stabilization.
  • Providing accurate transition reporting and visibility into progress, risks, dependencies, readiness concerns, and open decisions.
  • Supporting the successful movement of services into NOV Global Innovation Centers and other approved delivery channels.
  • Support detailed transition planning, scheduling, and coordination across multiple stakeholders, processes, and receiving locations.
  • Track transition milestones, dependencies, deliverables, and stage-gate requirements.
  • Proactively identify and escalate delays, risks, gaps, and dependencies for timely resolution.
  • Maintain a clear and current view of transition progress, open decisions, and key deliverables.
  • Coordinate knowledge transfer and training logistics, including schedules, completion tracking, dependencies, and follow-up actions.
  • Support operational readiness assessments across documentation, training, staffing, technology, controls, and other transition requirements.
  • Facilitate and monitor knowledge transfer sessions, workshops, and related follow-up activities.
  • Support the preparation of evidence and materials for stage-gate and go-live readiness reviews.
  • Maintain transition plans, SOPs, training materials, status packs, trackers, risk and issue logs, and other transition documentation.
  • Ensure transition documentation is complete, consistent, current, and accessible to stakeholders.
  • Capture lessons learned and support updates to transition methodologies, templates, and best practices.
  • Prepare transition dashboards, status reports, meeting materials, executive summaries, and governance updates.
  • Coordinate meetings and working sessions, capture decisions and action items, and track follow-up through closure.
  • Analyze transition data to identify trends, readiness concerns, risks, and dependencies requiring leadership attention.
  • Support post-go-live issue tracking, action management, and coordination throughout hypercare and stabilization.
  • Help confirm that transition deliverables and agreed exit criteria are completed before services move fully into business-as-usual operations.

Required

  • Bachelor's degree in Business, Finance, Operations, Supply Chain, Engineering, Information Systems, or a related field.
  • 3+ years of experience in transition management, project or program management, PMO, business operations, shared services, or consulting/professional services.
  • Hands-on experience maintaining project plans, milestones, dependencies, action trackers, governance materials, or executive status reporting.
  • Strong organizational and execution skills, with the ability to manage multiple priorities and stakeholders.
  • Strong analytical and problem-solving skills.
  • Strong written and verbal communication skills in English.
  • Ability to identify and escalate risks, issues, delays, and dependencies appropriately.
  • Ability to coordinate across multiple stakeholders, functions, and locations.

Preferred

  • Experience supporting knowledge transfer, training coordination, readiness assessments, go-live, hypercare, or stabilization activities.
  • Prior exposure to a GBS, GCC, or Shared Services environment.
  • Experience supporting a large-scale transformation program or working in a professional services/consulting environment.
  • Experience with project management, Lean Six Sigma, or similar methodologies/certifications.
  • Experience working with data and reporting tools.
  • Experience coordinating with global or geographically distributed teams.

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