General Manager - Platform, Reliability and Quality

About Netwealth Netwealth isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be recognised as one of Australia's most innovative FinTech businesses. Since 1999, we've grown rapidly by challenging the status quo. We move fast, think big, and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact. But what truly sets us apart? Our people. We're a team of curious, optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity, and agility, and we believe in creating an environment where you can do your best work, grow your career, and feel part of something meaningful. If you're looking for a place where your ideas matter, where innovation is celebrated, and where you can help shape a brighter financial future, join us at Netwealth. The Opportunity This is one of the most important technology leadership roles at Netwealth. We're creating a brand-new Platform, Reliability and Quality function that brings together Cloud & Infrastructure, Site Reliability Engineering, Developer Platform, Quality Engineering, Environment Management and Release Management under one leader. Your mission is simple but ambitious: build the platform, tooling and automation that enable our engineers to deliver more value, faster and with greater confidence. Reporting to the CTO, you'll lead a major transformation in how software is built and run at Netwealth. You'll treat the platform as a product, with engineers as your customers, creating a self-service engineering experience that embeds quality, accelerates delivery and makes the secure path the easy path. This isn't a traditional infrastructure role or a cloud migration program. It's an opportunity to build a capability we don't have today. One that fundamentally changes engineering productivity and reliability across the organisation. In this role, you will: Establish and lead the new Platform, Reliability and Quality function, bringing three teams together under a single operating model Define and execute the strategy across cloud, infrastructure, SRE, CI/CD, developer experience and quality engineering Build an internal developer platform that enables teams to self-serve and move faster Drive automation, standardisation and engineering efficiency across Technology Lead secure-by-default and quality-by-default engineering practices Own platform reliability, cloud economics and operational resilience Build and develop a high-performing team of engineering leaders and specialists Success in this role means creating an environment where the journey from code complete to production becomes measured in hours, not days or weeks. About You You're a technology leader who has built platforms, not just operated them. You understand that high-performing engineering organisations scale through automation, tooling, developer experience and modern ways of working, not simply by adding more engineers. You know how to create the conditions that enable teams to move quickly without compromising reliability, security or quality. You've led large technology functions, delivered meaningful transformation, and successfully influenced senior stakeholders across engineering and business teams. You're equally comfortable discussing platform architecture, coaching leaders, managing budgets and driving strategic change. You'll bring: Experience leading platform, infrastructure, cloud, reliability or engineering enablement functions Proven success as a leader of leaders, delivering outcomes through high-performing teams Deep expertise across cloud, infrastructure, containers, networking, CI/CD and developer tooling Strong understanding of SRE, observability, resilience and platform operations at scale Experience building internal developer platforms and self-service engineering capabilities A track record of embedding quality engineering, automation and modern delivery practices Strong commercial acumen, including platform economics and cloud cost management The ability to influence across executive, business and technology stakeholders Life At Netwealth At Netwealth, we believe a fulfilling career is built on growth, balance, and belonging . Our people are our greatest strength, and we’re committed to supporting you at every stage of life because when you thrive, so do we. We're proud to be recognised as one of Australia's top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here. Our flexible hybrid model supports balance, with just 4 days in the office each fortnight. When you’re in, you’ll enjoy working from one of our modern, thoughtfully designed spaces across Australia – including our state-of-the-art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable, and in Melbourne, you’ll also enjoy perks like end-of-trip amenities and daily breakfast to make your commute easier. We offer benefits designed for your wellbeing and personal development, including; Family-friendly support : Paid parental leave and a fully funded school holiday program Wellness perks: CU Health (virtual healthcare), income protection, flu shots, wellness weeks, retail discounts and financial wellbeing services A vibrant culture: social events, trivia nights, and corporate sports Employee Resource Groups: LGBTQIA+, DAWN (Development and Accelerating Women at Netwealth), Culture Group and Carers Group Community Impact: Paid volunteering and our Netwealth Impact Group We're proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. It's one of our core values. We're committed to equity and inclusion through our gender equality, disability, LGBTQIA+, wellbeing and cultural initiatives. And we're certified by WORK180, Family Friendly Workplaces and Great Places to Work. If you're excited by the opportunity but don't meet every requirements, we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much. Need adjustments during the recruitment process? Contact us at [email protected] Apply now and help us shape a brighter financial future!