General Virtual Assistant (Remote Work) - For Pooling

Job Description This is a remote position. About VirtuallyinCredible VirtuallyinCredible is a people-first success story, growing from a single Virtual Assistant to a powerhouse team of over a thousand home-based VAs. We are dedicated to providing excellent client service while fostering a supportive, growth-oriented, and rewarding environment for every team member. We are looking for a highly capable and organized General Virtual Assistant to become a key player in our growing operations. If you thrive in a challenging yet supportive remote setting, we want to hear from you! Your Day-to-Day Responsibilities: As a GVA, you will be essential in delivering outstanding support and maintaining seamless operations for our clients: Client Communication & Support: Manage calls, emails, and general communications, acting as the primary point of contact. Core Administrative Functions: Efficiently handle critical tasks such as A/R, A/P, work order processing, lease renewals, compliance documents, and detailed email management. Marketing Assistance: Contribute to client marketing efforts, including social media management. Adherence & Reporting: Diligently follow client-specific Standard Operating Procedures (SOPs), stay updated on company guidelines, and provide necessary data, updates, and reports to the leadership team. Ambassadorship: Represent VirtuallyinCredible’s core values in all professional interactions. Requirements Technical and Home Office Requirements: Dedicated, Quiet Home Office (Conducive to professional calls). Work Shift: Must be willing to work the Graveyard Shift . Connectivity: Minimum 10 Mbps internet connection with a backup plan, plus reliable electricity with a power backup. Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe) Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor RAM: 8 GB to 16 GB or higher Benefits Perks and Benefits: Why You'll Love Being a VA With Us We believe in supporting our team’s success with excellent benefits: Permanent Work-From-Home: Enjoy the ultimate work-life flexibility. Financial Growth: Competitive salary with Annual Performance Appraisals and a Year-End Bonus. Time & Compensation: Generous Holiday Pay and Overtime Pay. Support & Equipment: Training Allowance and a Free Noise-Cancelling Headset. Referral Program: Attractive Referral Bonuses for helping us grow our team. Positive Culture: A supportive, rewarding, and collaborative work environment.