German Customer Service - Braga, Aveiro - LIS9

We are a global marketplace for refurbished devices. Thanks to our rigorous evaluation process, only the best refurbishers can sell on our platform. As a Customer Support representative, you will provide warm and professional service to our customers, efficiently resolving any issues they may face. You will ensure excellent service standards and maintain high customer satisfaction while enjoying your work every day. Responsibilities: Assist clients via inbound calls, chat, or email in the after-sales process by answering Inquiries regarding reservations and attending to potential requests. Resolve product or service problems by clarifying customer complaints. Provide accurate, valid, and complete information using the right methods and tools. Competitive salary; Performance and Language bonus Meal vouchers; Private health insurance after 6 months of contract signature (additionally to the standard insurance). Airport pick-up and administrative assistance with your registration in Portugal; Reimbursement of your flight expenses;