German - Customer Support - Team leader

Are you an experienced Customer Support Team Leader who is looking to take the next step? Does leading a support team within one of Europe’s fastest-growing companies sound like your next adventure? If so, then we’d love to chat! What you'll be doing: Leading by example and showing what customer-obsessed means. Our Customer Support-Team knows that customer interactions serve a larger purpose than simply fixing problems. You will lead by example and raise the bar for the way we do support. Communicating: Understanding and setting the needs and relevant tone of voice to each of our customers (courier partners, customers, and merchants) that are reaching out to us. Getting stuff done