The Role: We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities. The main responsibilities of the position include: Develop and maintain excellent relationships with prospective and existing clients Responsible for activating new client leads and following up with potential clients Handle client inquiries via email and telephone and ensure that high level service is provided Perform personal clientele analysis and taking actions as required Promote available products and services to clients Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients Ensure compliance with the company’s legal guidelines and compliance procedures Provide suggestions on system enhancements Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development Contribute to the team effort by achieving targeted results Cooperate effectively with other departments as necessary Main requirements: Degree in a business-related field Client handling experience in the financial services sector is a definite plus Fluent German speaker with excellent oral and written skills in English Reliable, with integrity of character Outstanding communication and interpersonal skills Dynamic, innovative and target oriented Ability to multitask and prioritize Strong computer literacy Valid work permit required Benefit from: Attractive remuneration package Private health insurance Corporate pension fund Intellectually stimulating work environment Continuous personal development and international training opportunities The Hiring Experience: What Awaits You Let’s Connect – Intro Chat with Talent Acquisition Speak Your Strength – Language Proficiency Check Deep Dive – First Interview with Your Future Team All applications will be treated with strict confidentiality!
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