German speaking - Remote

Enjoy the summer in Greece!! About the Role Are you fluent in German and passionate about helping customers? We’re looking for a Customer Service Representative to join our team in Athens! This role offers the flexibility to work on-site or remotely anywhere within Greece . 📍 Location: Athens, Greece (On-site or Remote within Greece) 📅 Start Date: ASAP 🕒 Work Schedule: 40 hours per week (8 hours per day, 5 days a week) Key Responsibilities ✅ Handle customer inquiries via phone, email, and chat. ✅ Provide technical troubleshooting and problem-solving support. ✅ Maintain policy compliance and ensure excellent customer service. ✅ Adapt communication styles based on customer needs. ✅ Document and escalate complex cases as needed. What We Offer 🌟 Permanent contract (for on-site employees) 🌟 Remote work possibility within Greece 🌟 Supportive and multicultural work environment 🌟 Opportunities for career growth and development Who We're Looking For ✔ Native/Fluent German speaker ✔ English proficiency (C1 level) ✔ High School Diploma or higher ✔ Strong troubleshooting and problem-solving skills ✔ Ability to work in a fast-paced environment Would you be interested in learning more about this opportunity? Let us know, and we'd be happy to share further details! 🚀