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Remote Customer Service Representative – Tech & Audio Support (Spain, Mainland Only)
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Remote from anywhere in mainland Spain (excluding islands)
or hybrid from our Barcelona office
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Full-time · Temporary contract
Join a dynamic, multilingual team supporting innovative brands across industries like technology, travel, fashion, and finance.
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What’s in it for you?
Competitive base salary 19,634 euros gross/year + performance bonus
Full paid training (no prior experience needed!)
Work-from-home setup available across mainland Spain
Hybrid if you live in Barcelona
Career growth programs, language classes & leadership development
39h/week schedule: Monday–Friday between 09:00 and 20:00
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Your mission:
Assist customers through incoming support requests
Troubleshoot incidents requiring deeper technical know-how
Resolve issues related to specialized products like SoundTouch
Keep users updated with resolution progress
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What we’re looking for:
Fluency in German and a solid command of English
Great communication and customer care skills
Experience or interest in audio products, wireless networking & live music tech
Familiarity with Windows and macOS
Prior experience in tech support or a fast-paced customer service role
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Please note: Remote work is only available from mainland Spain. Applications from residents in the islands unfortunately cannot be considered for remote roles.