Do you speak German? 🚀 A new opportunity in
Technical Support for EV Charging (Electric Vehicles)
is opening a new chapter in your career!
About our client
Our client has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. Their team is made up of talented individuals who thrive in a balanced environment of smart and hard work, maintaining strong relationships with stakeholders, leaders, and teammates. Don’t just take our word for it—experience the growth yourself!
On behalf of our client, we are looking for an enthusiastic & communicative
German Technical Support Specialist
to join their
eMobility call center in Lisbon
. If you’re passionate about technology, customer experience, and sustainable mobility, this role is for you!
Your Responsibilities
As a German Technical Support Specialist, you will:
Be the
first point of contact
for customers experiencing issues with electric vehicle (EV) charging stations.
Provide support via
phone, email, and chat
.
Perform
basic troubleshooting
(connectivity, resets, app configurations, cable checks).
Escalate complex issues to advanced support teams, ensuring accurate documentation.
Keep up with the latest EV charger models, firmware, and updates.
Maintain professionalism and a positive experience for all customers.
To succeed in this role, you should have:
Native-level German
& good English skills.
Previous
customer support/technical support experience
.
Tech-savviness and basic knowledge of
IT, networks, or electronics
.
Availability to work in a
shift-based schedule (including weekends)
.
Basic understanding of electrical systems, IoT devices, and network troubleshooting
(Wi-Fi, Ethernet, SIM-based).
Familiarity with EV charging standards/protocols
(Type 2, CCS, OCPP) is an advantage.
Proficiency with CRM/ticketing systems
.
Applicants must already be living in the Lisbon area (relocation is not provided).
Availability to work in a
hybrid setup
(3–2 rotation).
What’s in it for you
Attractive salary (14 salaries per year) 💶
Meal allowance (€10.20 net per working day)
Transport allowance (€40/month)
Performance bonus
Free private health insurance (after 1 month)
Paid training &
laptop provided
Hybrid work model (3–2 office rotation)
Central Lisbon offices & multicultural environment 🌍
👉 Don’t miss the chance to join a growing industry and support the future of
eMobility
! Apply now and become part of a
dynamic and innovative team in Lisbon
.