Global Indirect Tax Manager

Job Description

The Role

The Global Indirect Tax Manager will support the Global Indirect Tax Director with all indirect tax issues as required, with a focus on non-EMEA indirect taxes.

Key Responsibilities

• Ensure compliance as required, working with Collinson finance teams or external advisors.
• Ensure efficient process flows from Collinson systems to indirect tax returns to payments.
• Handle any new registrations or audits in non-EMEA jurisdictions.
• Provide initial support to the business with queries and contract reviews, with oversight and support from the Global Indirect Tax Director.
• Develop process flows and governance for non-EMEA indirect tax returns.
• Provide support to the indirect tax manager embedded within the Insurance Group as necessary.
• Contribute to legislative change analysis and risk identification.
• Maintain and enhance the Global Indirect Tax RACM, with a focus on developing control processes and documentation for non-EMEA indirect taxes.
• Manage non-EMEA indirect tax compliance including VAT, GST, US sales tax and IPT.
• Oversee VAT return cycles across multiple regions.
• Maintain indirect tax provisions and support cashflow forecasting.
• Support the Director in providing indirect tax advice to commercial and product teams.
• Support the Insurance Group as required with IPT queries.
• Act as first point of contact for contract reviews and risk management.
• Work with the EMEA Indirect Tax Manager to deliver indirect tax training to finance and commercial teams.
• Improve use of Vertex and other automation tools, considering use of AI or automation for non-EMEA regions.
• Embed indirect tax requirements into ERP and billing systems.
• Enhance process documentation and workflows and document in Loctax.
• Take responsibility for deep-dive health checks on VAT/IPT processes outside EMEA.
• EMEA: Support the EMEA team as required as the number of live registrations grows.
• Americas: Support the Global Director and Americas Director with sales tax filings, disclosures, registrations and audits.
• APAC: Support Japanese consumption tax and regional compliance expansion.

Knowledge, Skills and Behaviours

Essential

• 6+ years of progressive indirect tax experience covering multiple jurisdictions.
• Ability to work effectively in a small team.
• Strong experience of global indirect tax compliance and maintaining a strong control environment.
• Ability to work effectively with the finance teams responsible for delivering VAT data.
• Experience of implementing and managing technology to automate indirect tax processes.
• Commercial awareness and ability to partner effectively with the business teams.

Desirable

• Direct experience of commerce and industry.
• Direct experience of indirect tax in a general insurance company (including partial exemption and IPT).

Reward & Benefits: What's in it for me?

We want our people to feel recognised, supported and able to thrive both at work and beyond it.

We offer a competitive reward package designed to support your financial, physical and mental wellbeing, alongside opportunities to learn, develop and be recognised for the contribution you make. Benefits vary by role and location, and full details will be shared as part of the application process.

Equal opportunities: Our commitment to inclusion

Collinson Group is an equal opportunities employer. We welcome applications from people of all backgrounds, identities and experiences, and believe that different perspectives make our business stronger.

About Us

Collinson Group is powered by a culture of innovation, collaboration, and integrity. Our employee experience brings together everything that makes us unique: our strong values, our commitment to sustainability, our recognition programmes, and our inclusive culture. Most importantly, it’s our people who make the difference. At Collinson Group, we’re curious, hardworking, humble, and focused on creating impact together, which is why we’re proud to be recognised as a top workplace.

Why work here?

Better journeys start here — including your own.

Join a growing global business where you can solve meaningful challenges, collaborate with talented people around the world and help shape the future of travel, loyalty and customer experience.

Bring your perspective, grow beyond your role and make an impact that reaches beyond profit.

Your next journey could start here

Our Culture

At Collinson Group, our culture is shaped by how we work as much as what we achieve. We are curious, ambitious and grounded, and we believe the strongest ideas are built together.

Our values — Do the Right Thing, Take Action, One Team and Act Smarter — guide the decisions we make, the way we treat one another and how we deliver for our clients, customers and partners.

We want everyone to have the opportunity to do meaningful work and fulfil their potential. Through learning and development, recognition, wellbeing, inclusion and our commitment to sustainability and community impact, we create an environment where people can grow, contribute and feel that they belong.