Global Payroll & HR Operations Manager

About Us: Establishment Labs is changing the medical device, breast health, aesthetics and reconstruction industry by designing, developing, and manufacturing an innovative portfolio of advanced medical aesthetic device technologies and wellness solutions. It is currently the world’s fastest-growing women’s health company. Our Femtech solutions are proudly produced at two MDSAP-certified, carbon neutral, LEED Gold certified, state-of-the-art manufacturing facilities in Costa Rica and are approved for sale in more than 85 countries. Since 2018 the company trades on the NASDAQ stock exchange under the ticker symbol ESTA and has a market cap of around $1.8 billion. This is an exciting opportunity to join an innovative international company in hyper-growth as we launch a significant revolution to transform the women´s aesthetics industry. Objective: Own and coordinate end-to-end payroll operations for approximately 1,100 employees across 12 countries, ensuring accurate, compliant, and timely payroll delivery. This role is responsible for executing payroll operations through effective stakeholder coordination, vendor management, and process standardization, while supporting the implementation of a global centralized HR Services model defined by HR leadership. Main responsabilities: Payroll Operations Execution: Own and coordinate global payroll operations across all regions. Ensure accurate, timely, and compliant payroll processing. Validate payroll inputs, outputs, and reconciliation processes. Coordination of Global Payroll Ecosystem: Coordinate internal stakeholders (HR, Finance, HRBPs, IT) and external payroll vendors. Ensure alignment of timelines, data accuracy, and issue resolution. Act as the primary operational point of contact for payroll delivery. Support Shared Services Implementation: Support the implementation of the HR Shared Services model through execution and coordination. Standardize processes and ensure operational readiness across regions. Execute transition activities aligned with the global model defined by the Director. Compliance & Risk Management: Ensure payroll compliance across all jurisdictions. Monitor adherence to local labor laws, tax regulations, and statutory requirements. Partner with Legal, Finance, and vendors to mitigate risks. Process Standardization & Continuous Improvement: Manage relationships with payroll providers and external partners. Monitor service delivery through SLAs and performance metrics. Lead regular operational reviews and issue resolution. Team Management: Lead and develop the payroll and HR operations team. Drive performance management, coaching, and capability building. Foster a high-performing, service-oriented culture. Job Requirements: Bachelor’s degree in HR, Business Administration, Finance, or related field. Desirable : Masters Degree or MBA. Payroll certifications, HR certifications, Lean / Six Sigma certification. Advanced English. Desirable : Intermediate Portuguese. 7+ years of experience in Payroll and HR operations. Proven experience working with Global Payroll on shared services with technical knowledge on Payroll systems, HRIS and advanced excel. Strong experience working with suppliers and vendors, compliance and centralization of global processes. Experience on leadership and managing a team. Strong communication skills. Important Note: This job description includes the necessary aspects required to evaluate this job position. It should not be used as a comprehensive list of all responsibilities, skills or functions. At Establishment Labs we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability (visible and not visible), gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace