Global Services Local Unit Operations Clerk, English and Spanish Required

This position engages in the objectives of the GSD to invite souls unto Christ by providing financial expertise and risk management for international and domestic local unit leaders in a simple and efficient way.

This experienced support position exists to identify, analyze, document, and resolve difficult financial issues and questions for local unit leaders in multiple areas.

• Understands the Church's local unit finance policies and procedures in a way that enables the individual to counsel with local unit leaders and recommend accounting, finance, and budget solutions that adhere to Church policies and procedures. This interaction may include opportunities to train leaders on financial processes, procedures, and the use of Church financial and membership data systems.
• Acts as an escalation point of contact for customers in areas around the world to provide financial support of systems, policies, and procedures.
• Completes the high dollar disbursement review process and monitors proper use of local unit funds as assigned.
• Monitors and approves local unit electronic funds transfers to banks above specific system thresholds based on limits set by Area Controllers as assigned.
• Reviews and processes local unit card limit increases and reviews cash on hand card discrepancies. These reviews may lead to the identification and escalation of misused funds.
• Communicates with local unit leaders regularly to resolve overdrawn budget charges and outstanding financial transactions related to accounting and banking records.
• Enters/approves financial records in the Church unit banking system sub-ledger (CUBS).
• Maintains process documentation to facilitate performance of duties in the future.
• Analyzes process variances and errors and takes appropriate corrective action.
• Performs duties with minimal supervision, duties and assignments are non-routine.
• Independently resolves routine questions and problems, escalates the most complex issues to higher levels.
• Performance will be measured based on specific quality, timeliness, and efficiency metrics.
• Utilize AI and automation technology.

Required:

• High school diploma
• 3 years of related experience or equivalent combination of education and related experience
• Ability to understand and adapt financial policies and procedures to meet the needs of local unit leaders in a complex and global environment
• Detail oriented
• Ability to meet deadlines
• Must possess a high degree of proficiency in office software and computer applications
• Must be able to work at a computer station for long periods of time
• Fluency in reading, writing, and speaking both Spanish and English. Working in a fast-paced contact environment while providing technical support in both Spanish and English are required.

Preferred:

• Excellent written and verbal communication skills in a second language