Governance and Reporting Engineer

We are Skyward. That is, a love for people, for improvement, for human advancement through information technology. We are a people-centered business with a desire to serve others. We are diverse and unified; creative and collaborative; a collection of complementary, not competing talents. And though on the surface we remain relaxed, beneath, a torrent of energy links us to our civic tech mission. We stand by our values, and we won’t compromise on any of them. Integrity: We’re conscientious, intentional, and empathetic. Our words and actions align. That’s our character. Please don’t ask us to play another part, we’re poor actors. Compassionate: If we may borrow a quote from Theodore Roosevelt: “No one cares how much you know until they know how much you care.” Because our team is thoughtful and supportive, caring deeply for each other, our clients, and our work, this comes naturally. Inquisitive: We remain students by failing openly and turning lessons into solutions. Unconventional: For us, life isn’t what happens outside of work. Work happens inside of life and our culture erases the line often dividing the two. Authentic: Made possible only because we embody the values listed above. We’re relaxed and fun yet intensely curious and driven. Team members are placed with thought, care, and precision to ensure that Trust, Truth, and Transparency continue to represent our brand. Because of that, we continue Onward, Upward, and Skyward. We need a Platform Governance & Reporting Engineer. Do you believe a dashboard should tell a story, not just blink at people? Are you the kind of engineer who automates the report nobody wanted to run by hand, and then quietly saves everyone an afternoon a week? After five years, you know that good governance isn’t red tape, it’s the thing that lets people move fast without breaking the platform. If you like turning raw platform data into decisions, then please apply. What you'll do: Help CMS run its enterprise AI platform with the visibility and governance that keep it healthy and trusted. Stand up monitoring, metrics, and dashboards (think Datadog and cloud-native tooling) that turn platform health into something the whole team can see. Replace manual status-gathering with automated pipelines that produce clean, on-demand governance and performance reporting. Define and enforce the guardrails (usage, access, and operational standards) that keep a multi-team platform running smoothly. Use infrastructure as code (Terraform, Ansible) and CI/CD so governance and reporting are built in, not bolted on. Collaborate across engineering, security, and CMS stakeholders in a badgeless, one-team culture. What we’d like you to have: A bachelor’s degree and 5+ years in DevOps, platform, or systems engineering. Solid AWS and DevOps skills: IaC (Terraform, Ansible), CI/CD, and cloud-native monitoring. Real experience with observability and reporting tooling (Datadog, CloudWatch, Splunk, or similar). Comfort scripting and automating in Python or Bash. What would blow us away: Experience with platform governance or FinOps (cost/usage reporting, showback/chargeback). Familiarity with FISMA, RMF, ARS, or IS2P2 governance. Previous experience supporting CMS or another federal agency. Even if you don’t meet 100% of the qualifications, we encourage you to apply. At Skyward, we’re focused on hiring individuals with the right skills and passion to grow, not just checking off every box. And now the important part. What we offer you: Medical, dental, vision insurance 15 days of paid leave 7 days of sick leave 2 days bereavement leave 11 paid Federal holidays Up to 40 hours for jury duty 401K with 4% employer contribution (and no vesting period) Up to 4 weeks of paid paternity and maternity leave Company provided laptop $5,000 per year for professional development $600 per year for technical supplies and equipment $2,000 referral bonus Life and disability insurance HSA and FSA Legal Shield and ID Shield Voluntary Benefits Opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions. Who says government work can’t be exciting! At Skyward, we support flexible working hours and remote opportunities to help maintain a healthy work-life balance for all employees. Offers of employment with Skyward are contingent upon acceptable results of a background investigation. Applicants must have the ability to obtain and maintain a Public Trust security clearance due to the nature of our work as a government contractor.