Group Account Manager

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Drive client satisfaction, strategic growth, and operational excellence across multiple client accounts with JLL! What You’ll Do Manage Key Client Relationships: Serve as the primary point of contact for a diverse portfolio of client accounts, understanding their business objectives and ensuring outstanding service delivery. Deliver Strategic Solutions: Collaborate with clients to shape and execute account strategies aligned with their goals. Coordinate service delivery across property management, engineering, project management, and finance teams. Grow the Business: Identify and pursue opportunities to expand JLL services within existing accounts, create proposals, and help achieve annual revenue targets. Lead Teams: Guide and support on-site teams, ensuring high service standards across all accounts. Facilitate communication and conduct site visits to maintain operational excellence. Ensure Financial & Risk Controls: Oversee account budgets, monitor financial performance, manage invoicing, and implement cost-saving strategies. Ensure compliance with local regulations, JLL policies, and client requirements. What You’ll Need Education & Experience: Bachelor’s degree in Business Administration, Real Estate, Facilities Management, or related field. 7–10 years’ experience in account management, client relations, or facilities management. Skills & Knowledge: Proven ability to manage multiple client accounts simultaneously. Strong background in facilities management or property operations. Excellent communication and relationship-building skills. Strong financial acumen (budget management, P&L responsibility). Proficient with Microsoft Office (Excel, PowerPoint, Word). Preferred: Experience in Philippine commercial real estate or facilities management. Understanding of Philippine building regulations and labor law. Engineering background and/or project management training. Familiarity with facilities management systems and CRM platforms. Key Competencies Strategic thinking and strong client service orientation. Leadership and coordination of cross-functional teams. Organization, time management, and the ability to manage competing priorities. Problem-solving, negotiation, and influencing skills. Adaptability, resilience, and cultural sensitivity. Working Conditions Office-based, with regular travel to client sites across Metro Manila and other locations in the Philippines. Occasional evening or weekend work to support client events or urgent needs. Travel requirements: 20–30%, depending on your account portfolio. Location: Remote –Makati, Philippines If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected] . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.