Group Pension Employee (Fixed- term)

About us:

At NN Hellas, we're proud to be the #1 insurance company in Greece, offering innovative insurance solutions that cover the entire territory of Greece since the 80’s! We have a proven record of taking great care of our employees – we were considered a Top Employer for 8 consecutive years.

What you will do:

As a Group Pension Employee, you will be responsible for managing a portfolio of Group Pension policies, ensuring accurate policy administration, financial transactions, and high-quality client service. The role combines operational excellence, data accuracy, and direct client support, contributing to the smooth execution of pension-related processes.

Your day-to-day:

• Update Company’s informational system with the respective changes of Employees clients & Policy endorsements
• Billing Calculation
• Benefit calculation and payment process
• Management (buy & sell orders) for clients investment selection
• Members account transfer process
• Fund statement/individual statement issuance
• Customer reconciliation process
• Monthly EOM Reporting
• Customers digital platform support

Qualifications:

• Bachelor’s degree in any field of Management, Insurance or Economics
• Excellent knowledge of Greek and English language, verbal and written
• Very good command of MS Office especially in excel
• Ability to work in a structured and detail-oriented environment
• Familiarity with pension products or policy administration systems is a plus

Personal Profile:

• Excellent written communication skills
• Very good oral communication skills
• Insurance, business and process knowledge
• Ability to communicate effectively directly with customers
• Ability to work under pressure
• Ability to resolve conflicts and handle arguments
• Ability to adapt to change
• Customer centricity
• Attention to detail and Quality-result driven
• Positive attitude & team spirit
• Ability to propose alternatives

What we offer:

• Competitive monthly gross salary ranging from €1,500 to €2,300 depending on qualifications and experience.
• Extensive training opportunities - on-demand and on-site options
• Partnership with multiple educational institutions across Greece for advanced education, with tuition support
• Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need
• Well-being and work-life balance
• One-time budget for home-office equipment to make your work-from-home comfortable
• Recognition and rewards for excellence
• Monthly meal allowance
• Recently renovated offices, central location, with easy access

Ready to join us?

If you are detail-oriented, customer-focused, and interested in developing your career in pension operations and insurance services, we would love to hear from you!

NN Netherlands is the head office of NN Group, a financial services group with over 180 years of history, helping people care for what matters most to them. We are committed to the financial, physical, and mental well-being of our colleagues and customers – through our products, services, and meaningful advice.

Benefits of working for NN Group Netherlands

• Continuous development – Your career progression matters. We support you with a wide range of learning opportunities and a generous training budget to help you reach your full potential.
• Meaningful impact – At NN, we invest our time and expertise in making a meaningful difference – for people and the planet. Purpose-driven work is part of our DNA.
• Work-life balance – Vitality is key. Our diverse health and well-being offerings help you stay energised and balanced, both at work and beyond.

Diversity & Inclusion

Our approach to diversity and inclusion is simple. It is about embracing everyone.

Our networks play a crucial role in achieving our D&I goals. They aim for meaningful change and create many opportunities to engage, connect and support colleagues. Everyone at NN can take an active part in multiple networks including NN Pride, NN Cultural Diversity Network, NN Young Professionals, Woman in Leadership Network and NN Neurodiversity network.

Top Employer
We are proud to be certified as a Top Employer for the 15th year in a row in 2026. The Top Employers Institute certificate recognizes organizations that consciously choose to put their employees first.