Growth Operations Manager — DTC E-commerce (Hybrid)

We’re a fast-growing DTC e-commerce brand selling health and beauty products (supplements, skincare, dental care), currently scaling in Italy and expanding across Europe. Our in-house and freelance team includes video editors, creative strategists, translators, and a web/landing page developer.

The role

You will own the whole production and launch engine. When leadership says “launch product X” or “take our top seller to Germany,” you turn that into a finished launch: research, pages, ads, translations, and upload, with no micromanagement needed. You are the single point of contact between the founder and the team.

What you’ll do

• Run market and product launches end-to-end. Audit what’s performing (ads, angles, landing pages, advertorials, listicles), decide what to adapt or remake, and build the launch plan, timeline, and task breakdown.
• Manage and scale the team. Brief, prioritize, and quality-check work from video editors, strategists, translators, and the web developer. Hire and onboard new editors, strategists, and local native-speaker translators as we grow.
• Own creative throughput. Keep a steady pipeline of new ads, iterations, and localized versions moving from brief to edit to translation to QA to upload.
• Own page production. Coordinate fast builds and adaptations of Shopify product pages, landing pages, advertorials, and listicles for new products and markets.
• Localize properly. Make sure adaptations are culturally and linguistically native, not just translated, and that they respect local advertising and health-claim rules.
• Build systems. Create SOPs, templates, and checklists so every launch is faster than the last one, then manage everything in a project management tool (Asana, ClickUp, or similar).
• Report weekly. Share what shipped, what’s in progress, and what’s blocked, in a short and clear format.

What you bring

• 3+ years in operations, project management, or creative operations at a DTC/Shopify brand or performance agency, with EU or US market experience
• Hands-on Shopify experience: you know how pages, themes, apps, and products fit together
• Solid understanding of Meta ads and the performance creative workflow: hooks, angles, iterations, and reading basic metrics like CTR, CPA, and ROAS
• Proven experience managing remote freelancers across editing, design, copy, and translation
• Experience launching products or entering new markets in Europe
• Highly organized, proactive, and accountable. You fix problems before they reach the founder.
• Fluent English for communication with team, additional EU languages are a strong plus.
• Details oriented AND fast acting.

Nice to have

• Health, beauty, or supplement category experience
• Familiarity both with EU and US markets
• Experience with tools like Ads Manager, Shopify, Asana, Frame.io, and Google Workspace
• Based in Warsaw area for Hybrid work

How to apply

Fill out the form on this link: https://forms.gle/gvjdicff8dEotJhv7