Growth Operations Specialist

About us: How did Web Summit become, in the words of Forbes, “the best tech conference on the planet”? Meaningful connections. Our tech events are unmissable because we make it easier for the right people to meet and connect. Everyone at Web Summit works towards this goal. And we’re just getting started. We’re always looking to build on the impact we have already made at Web Summit. In the coming years we’ll take Web Summit to new markets, promoting global connectivity, highlighting important issues and connecting global leaders – all while making a positive impact on the environment and communities we encounter. To build a better company, we have to better ourselves. We do that by finding the most ambitious people to work with us. About the team: The Growth team is at the intersection of marketing, operations and data science. We sit in Marketing & Analytics, and work with every team in the company to help them achieve their objectives. The end goal of everything we do is to help the company and all the events we run grow at an accelerated rate using a data-driven, technically-orientated approach. Our north star is growing numbers and improving processes all across the company. What you'll do Analyse & Advise Identify inefficiencies across our GTM and marketing ops workflows and recommend data-driven improvements Build & Automate Develop lightweight and heavy automations and integrations using Python, APIs, and automation tools (Matomo, Zapier, Pipedream, etc) to reduce manual effort and improve data flows Own CRM Quality Work within Salesforce to manage data integrity, build workflows, and support the broader revenue and marketing teams Bridge the Gap Act as the connective tissue between technical engineers and non-technical marketing or commercial stakeholders, confidently translating in both directions Leverage AI Tooling Use LLM-powered tools (including Claude Code and agentic workflows) to accelerate analysis, automate tasks, and explore new capabilities Evaluate & Adopt Continuously assess new tools and technologies, with a genuine appetite for improving our tech stack. Collaborate & Communicate Contribute actively in cross-functional projects, producing clear documentation, presentations, and recommendations for varied audiences What we're looking for Technical Skills Proficiency in Python for data manipulation, scripting, and light automation Strong SQL skills for querying and analysing data across relational databases Hands-on experience with Salesforce or equivalent CRM platforms Comfortable working with REST APIs (authentication, pagination, data ingestion) Experience with automation platforms such as Matomo, Zapier, Pipedream, etc Exposure to LLMs and AI tooling , prompt engineering, agentic workflows, or tools like Claude Code is a strong plus Soft Skills & Mindset Excellent verbal and written communication skills , able to adapt your style for technical and non-technical audiences alike Strong interest in marketing, business, or partnerships Demonstrated ability to learn quickly and adapt in a fast-moving environment Curious and self-directed , you actively seek out better ways of doing things Comfortable with ambiguity and able to define structure where little exists A natural collaborator who thrives in cross-functional team environments Detail-oriented without losing sight of the bigger commercial picture Skills we like to see 2+ years in a Business Analyst, Marketing Operations, Revenue Operations, or similar hybrid technical/business role Experience working within or alongside a marketing, growth, or GTM function is a significant advantage, candidates who have operated inside a commercial or go-to-market team will ramp up faster and add immediate value Benefits and perks: Subsidised healthcare, dental, employee assistance programme (EAP) and more. Employer pension contribution up to 6% for Irish-based employees A dedicated in-house L&D department, with access to workshops, online learning and resources to help you excel in your career development. Company MacBook, generous annual leave and flexible working arrangements. Our very own Tramway Team, which drives community and morale-boosting events for employees to participate in. Annual company get-togethers, charity days, and monthly wellbeing talks. Wellness subsidy issued to all employees of €1000 per year At Web Summit, we embrace diversity and inclusion. We want talent from all walks of life to help us on our journey to digitise the conference sector. Hiring decisions are made purely on experience, skills and the needs of the business.