GTM System Administrator

About the Role The Revenue Operations team at Panorama runs the systems and processes that power our go-to-market motion. As we scale and as AI reshapes how revenue teams operate, our tech stack is becoming both more sophisticated and more central to how we win and serve customers. We're hiring a GTM Systems Administrator to own the day-to-day administration of that stack and to bring a business analyst's mindset to the work. This is a role for someone who is equal parts technical operator and curious problem-solver — someone who can take a request from a stakeholder, ask the right questions to understand what they actually need, and drive a clean solution end-to-end. You will be a trusted technical partner to RevOps, Sales, Marketing, and Customer Success. You will administer Salesforce and our broader GTM platforms, build the integrations that connect them, and identify opportunities where AI and automation can make our teams more effective. How You'll Contribute Own day-to-day administration of Salesforce as our system of record — including user management, data hygiene, declarative builds (flows, validation rules, page layouts, permissions), and reporting infrastructure. Administer the broader GTM stack, including Gong, Gong Engage, Qualified, Salesforce CPQ, data enrichment platforms, Slack-based workflows, and other tools we adopt as we grow. Partner with stakeholders to translate business problems into well-scoped technical requirements. Ask meaningful questions, surface trade-offs, and recommend solutions rather than simply executing tickets. Design, build, and maintain integrations across the GTM stack — using native connectors, APIs, and middleware platforms — to ensure data flows reliably between systems. Identify opportunities to apply AI and automation to revenue workflows. Evaluate, implement, and measure AI-powered features within our existing tools, and help shape how we adopt new ones. Triage and resolve user requests with clear communication on scope, timeline, and trade-offs. Maintain documentation, playbooks, and admin training that keep the team self-sufficient. Lead tool evaluations and implementations: scope requirements, run trials, document recommendations, and partner with vendors to bring new systems live. Take on ad hoc projects and analyses as team priorities shift, contributing wherever the RevOps team needs an extra set of hands.