HANA DB Admin

HANA DB Admin Enviar solicitud We are seeking an SAP HANA Administrator to provide L2/L3 support for complex SAP landscapes. The ideal candidate will demonstrate deep technical expertise in HANA/Sybase database administration, proactive issue resolution, and cross-functional coordination in a managed service delivery model. This role demands operational excellence, SLA adherence, and continuous learning in a dynamic global support setup. Key Responsibilities Deliver L2/L3 technical support for SAP HANA infrastructure in compliance with SLAs and KPIs. Administer HANA and Sybase databases, including backup, recovery, performance tuning, and space management. Handle P1/P2 incidents with urgency and precision, ensuring timely resolution and de-escalation. Track and report SLA/KPI metrics; ensure compliance with ITIL best practices. Prior experience in ECS (Enterprise Cloud Services) will be considered an advantage. Required Skills & Competencies Hands-on experience in HANA and Sybase database operations. Experience in managed service delivery and global support environments. Familiarity with ITIL processes and SLA/KPI tracking. Excellent troubleshooting, documentation, and communication skills. Client Engineering Locations Remoto, Mexico Estado remoto Completamente remoto Cliente Techmahindra Acerca de Valce Talent Solutions We help our clients enhance their talent attraction capacities, especially in technological profiles. We constantly innovate and actively seek to find the best solutions for clients and professionals. We understand the needs of our customers and aim to be the industry specialists. We offer consulting services to technology companies in various areas, including IT, software development, cybersecurity, and project management. Our employees are the reason for the company's existence, and their satisfaction translates into that of our customers. Fundada en 2016 Compañeros 24 Herramientas de seguimiento de Teamtailor