Relomote
RI

HB Insurance Follow Up Specialist I

RivhsFinance
Salary
$18.2–$23.7/hr
USD per hour
Hiring from
United States
Work type
Hybrid
Posted
Sep 30, 2026
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Newport News, Virginia

Hiring Range

$18.20 - $23.68/Hourly
Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Location: Newport News, VA


Overview
HB Insurance Follow Up Specialist I is responsible for timely follow-up of facility claims for all acute care based locations. The Specialist I researches and writes appeals on denied claims and manages assigned portion of AR. Additionally, the Specialist responds to insurance company requests for information and works to identify issues to bring to management's attention.

What you will do

  • Manages assigned portion of AR and works aging reports.
  • Reviews accounts to ensure proper reimbursement of claims and reports any problems, issues and trends to management.
  • Follows up on insurance claims and denials to determine appropriate action based on carrier requirements.
  • Researches and writes appeals to insurance companies on denied accounts. Resubmits applicable insurance claims within 24 hours of receipt.
  • Meet productivity and QA standards set by management.
  • Performs other tasks and special projects as needed.


Qualifications

Education

  • High School Diploma or GED, (Required)


Experience

  • 2 years Revenue Cycle experience (Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

About Us

If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks.

Identifying Job Scams

At Riverside Health, your trust and safety are our top priorities. Unfortunately, job scams are on the rise across the country, and we want to help you feel confident in knowing what is — and is not — part of our hiring process. Learn more about how to recognize a legitimate Riverside job opportunity and what to do if you suspect a scam by visiting this site.

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