Head of B2B Operations

We are looking for an experienced Head of B2B Operations, who will build and runs the operating system behind B2B growth. The role owns the end-to-end commercial operating model, making the B2B organization more scalable, disciplined, and effective across markets.

The successful candidate will oversees Sales Operations, Sales Enablement, Deal Desk, and go-to-market execution, working across Sales, Product, Marketing, and regional teams to drive consistent commercial standards and measurable outcomes.

Responsibilities

• Own the B2B commercial operating model across Sales Operations, Sales Enablement, Deal Desk, and go-to-market execution.
• Drive sales execution discipline across pipeline management, CRM, qualification, lead routing, and regional adherence to global standards.
• Own commercial governance for pricing, discounts, commercial terms, approvals, and complex deal structuring.
• Increase sales effectiveness through value propositions, sales materials, playbooks, training, and competitive intelligence.
• Lead cross-functional go-to-market programs for new market entries and product launches, coordinating Sales, Product, Marketing, and other stakeholders.
• Build and lead a high-performing B2B Operations function, continuously improving processes, automation, performance management, and operating standards.

Requirements

• Masters/Bachelors degree in Business Administration, Management, or any related field.
• At least 5 years of experience in B2B Commercial Operations, Revenue Operations, Sales Operations, or a comparable function, including people - leadership experience.
• Experience building and scaling commercial processes across multiple markets, regions, or business units.
• Strong understanding of enterprise B2B sales cycles, pipeline management, CRM, and sales performance management.
• Strong commercial judgment, including experience with pricing, discounting, commercial terms, and complex deals.
• Proven ability to lead cross-functional initiatives involving Sales, Product, Marketing, and other business functions.
• Strong analytical, problem-solving, and stakeholder-management skills, with the ability to turn ambiguity into clear processes and measurable outcomes.
• Fluent English, with strong written and verbal communication skills.
• Experience in technology, SaaS, platform businesses, fintech, or iGaming is a strong advantage.

Working conditions

This position offers a remote/hybrid working model. We welcome applications from candidates based in Dubai, Malta, or Yerevan.