Head of Change & Tech (Fraud/Risk &AML)

ABOUT THE ROLE

Our FRAM (Fraud, Risk Management & AML) function keeps LeoVegas safe, compliant and ready to grow across every market we operate in. As Head of FRAM Change & Tech, you will lead the function's change, automation and technology agenda, turning a wide range of improvement ideas into one clear, prioritised and delivered portfolio. Reporting to the Director of FRAM, you will set a multi-year automation ambition that reshapes how FRAM works, rather than simply improving it step by step. While the role starts without direct reports, it is designed to grow into a leadership position, with a team of change and automation specialists built over time through internal moves and new hires.

You will work as a peer with Product & Technology leadership to secure FRAM's place on company-wide roadmaps, partner with our PIA team to identify and business-case automation and AI-enabled solutions, and work closely with FRAM operational leaders, Compliance, Legal and Commercial. This is a rare opportunity to shape how a regulated, multi-market business scales its fraud, risk and AML operations, making sure FRAM is never the constraint on new products, markets or regulation.

YOU WILL BE RESPONSIBLE FOR:

• Lead and prioritise FRAM's change, technology and automation portfolio, including a multi-year automation strategy

• Manage the FRAM priority backlog end-to-end, with transparent tracking and clear accountability for outcomes

• Track and report benefits realisation, showing value delivered against value promised to the Director and senior leadership

• Represent FRAM as a peer in Product & Technology roadmap, resourcing and governance forums

• Identify and business-case automation opportunities with P&T and PIA to reduce manual effort, risk and cost-to-serve

• Lead readiness planning for new regulatory requirements, products and markets across all licensed jurisdictions from FRAM.

• Act as the senior escalation point for cross-functional delivery risks and blockers

• Build and grow a team of change and automation specialists over time, embedding change management as a core discipline across FRAM

OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:

ESSENTIAL SKILLS

• Significant experience leading change portfolios, including prioritisation, governance, business cases and benefits realisation

• Deep understanding of fraud, risk and AML operating models, ideally in iGaming, fintech or another regulated industry

• Strong knowledge of automation, AI/ML and workflow platforms, enough to set direction and hold technology partners accountable

• Excellent senior stakeholder management, negotiation and influencing skills, including with Product and Technology leaders

• Proven experience building and leading a team of specialists and driving a delivery-focused culture

NICE TO HAVES

• Experience of regulatory readiness planning across multiple licensed markets, such as differing KYC requirements

• A recognised change or portfolio management qualification (e.g. Prosci, MSP, PRINCE2 or Agile)

WHO WE ARE

At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 2000 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 19 offices worldwide.

BENEFITS

• Hybrid work policy

• 4 weeks of Workation (T&C apply)

• Well-being allowance to support your active lifestyle

• Private health insurance

• Discounts across a range of retailers, gyms, bars & restaurants

• We offer an employee assistance program that can provide help and guidance during challenging moments

CALL TO ACTION

In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen!

Would you be a good fit for the Leo Pride – give us a roar!

As our company working language is English, we’d like to see your CV in English, please