Head of Client Advisory Services (Remote Europe/ Berlin)

About us At goodcarbon, we empower leading companies to achieve their net-zero goals with confidence through high-integrity Nature-Based Solutions (NbS). We provide an end-to-end solution that integrates advisory, technology, and exclusive project access, helping organizations make carbon credits from NbS an integral part of their carbon reduction and removal portfolios. From defining a carbon removal strategy, to executing carbon credit purchasing programs, to portfolio management, we guide clients through the entire journey. Founded in 2021 in Berlin by David Diallo and Jérôme Cochet, goodcarbon is backed by top-tier investors including Ocean 14 Capital, Planet A, 468 Capital, Greenfield One, and Triodos Bank. We are trusted by reputable clients ranging from prestigious global enterprises like Deutsche Telekom, Bertelsmann, SAP to private companies with great heritage like Miele or Melitta. Because collective action for Nature benefits all, we co-founded the European Biodiversity Coalition – a growing alliance of 50+ European companies taking joint action for biodiversity. Behind goodcarbon stands a passionate, interdisciplinary team that knows Nature-Based Solutions inside out – from the desktop to the field. If you want to make a real difference and help shape the future of Nature-Based Solutions, join us on this journey. Where your expertise is needed As Head of Client Advisory Services at goodcarbon, you will own the value proposition and delivery of our Portfolio Management Services line. You will design, execute, and manage carbon removal procurement programs that enable leading companies to achieve net-zero in line with their sectoral guardrails. In this capacity you will be oversee key account management for leading Enterprise clients. Also, to develop the propositio forward, you will be accountable for our partnership which complement our service offering. This is a key leadership role at the intersection of client success, impact delivery, and business growth. Take full accountability for the value proposition, offer creation and program delivery of our Portfolio Management Services, ensuring exceptional client satisfaction and measurable impact outcomes. Drive program execution on time and budget, managing complex global procurement processes and multi-stakeholder relationships with precision and transparency. Lead our Enterprise key account management team with accountability for client NPS. Identify and pursue upsell opportunities, expanding the scope of client engagements through additional services and portfolio diversification. Develop existing partnerships to complement the goodcarbon offer and identify new partnership opportunities. Execute program in alignment with partners. Manage the PMO. Maintain deep market intelligence on voluntary carbon markets, Nature-based Solutions, and evolving standards to inform portfolio strategy and strengthen goodcarbon’s leadership position. Partner with internal teams (Sales, Category Management and Sourcing) to align offerings, ensure data integrity, and deliver best-in-class solutions across the carbon value chain. What we are looking for: Bachelor or Master’s degree from a leading university. 4-5 years of work experience in a top-tier strategy consulting firm, leading ESG consulting firm or Big 4 consulting environment. Experience in carbon markets more generally and/or Nature-based Solutions more specifically is required. Proven track record in project and program leadership. Excellent client management, communication, negotiation, and analytical skills. Ability to convey complex ideas clearly and influence at the executive level. Strategic thinker with a hands-on, collaborative leadership style and strong execution skills. Entrepreneurial mindset with a proactive, results-oriented approach. Ability to thrive in a fast-paced, evolving environment. Fluency in English is required; German proficiency is an advantage. Perks at goodcarbon Purpose-driven work with the ability to contribute to the fight against climate change. Instant gratification every day: fast impact and the ability to change the game as you will be one of our first employees. Flexible hours and a remote-friendly environment, along with a centrally located office in the heart of Berlin. Competitive compensation package. Great team and learning environment.