Head of Contracts and Business Development

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

📍Location: Hybrid with travel to MSI Centres and offices

📝Contract Type: Permanent

⌚Hours: 35 hours

💰Salary: £64,866.26

Lead growth. Strengthen partnerships. Help us expand access to reproductive healthcare.

At MSI Reproductive Choices UK, we believe that everyone should have the power to make the reproductive choices that are right for them. We’re looking for an experienced and commercially minded Head of NHS Contracts and Business Development to play a pivotal role in protecting, developing and growing our NHS partnerships.

This is a senior opportunity to lead our NHS Contracts and Business Development function, combining strategic commercial thinking with outstanding contract management and business development. You’ll help ensure we maximise the value and potential of our existing NHS contracts while identifying and securing opportunities for sustainable growth.

What you’ll be doing

Working closely with the Director of Business Development & Engagement, you’ll lead the delivery of our business development activity and oversee a national portfolio of NHS contracts.

You’ll:

• Lead the delivery of MSI UK’s Business Development Strategy and support our annual commercial objectives.
• Protect and develop existing NHS contracts, creating clear plans for retention, performance and growth.
• Identify opportunities to increase market share and grow existing services.
• Maintain and develop a strong national business-development pipeline, ensuring MSI UK is well positioned for upcoming NHS commissioning and procurement opportunities.
• Lead major NHS tenders, coordinating high-quality submissions across Operations, Finance, Clinical, Governance, Business Intelligence, Digital and other teams.
• Strengthen contract-management systems, processes and governance across our portfolio.
• Use data, market intelligence and competitor insight to identify opportunities and inform commercial decisions.
• Build effective relationships with NHS commissioners and other key healthcare stakeholders.
• Lead, coach and develop the Contracts & Business Development team, creating a culture of ownership, pace, commercial curiosity and accountability.

What we’re looking for

We’re looking for an established leader with significant senior-level experience in business development, contract management, commercial management or NHS commissioning.

You’ll bring:

• A proven track record of delivering measurable business growth and increasing market share.
• Strong experience managing significant contract portfolios and developing effective contract-management systems.
• Extensive knowledge of NHS commissioning, procurement and contracting.
• Experience identifying, developing and converting new business opportunities.
• Proven experience leading complex NHS tenders and multidisciplinary bid processes.
• Strong contract and fee-negotiation skills, coupled with excellent commercial and financial acumen.
• Strong leadership experience, with the ability to set clear expectations, develop teams and drive performance.
• Excellent written and verbal communication skills.

For more information on the role, please refer to the following job description: https://www.msichoices.org.uk/wp-content/uploads/2026/10/Head-of-Contracts-and-Business-Development…

We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.

Please note:

• If you do not upload a CV or Resume, your application will not be considered.
• This role is not eligible for sponsorship and successful applicants must have the right to work in the UK from day one of employment.
• We consider applications as we receive them and reserve the right to close adverts early where we have received a sufficient number of applications.