Head of CRM/Solutions Director (Remote - Anywhere in Australia)

Talent Right is proud to partner with Brighta Group to recruit an exceptional Head of CRM / Solutions Director to lead the next stage of growth of its CRM Business Unit.

This is not a traditional CRM implementation role.

Brighta is already an established HubSpot Platinum Solutions Partner with a clear ambition:

Diamond next. Elite after that.

To achieve this, we are looking for more than a HubSpot technician. We need a commercially minded leader who can combine HubSpot expertise, solution architecture, consulting capability and business unit leadership to help transform CRM into one of Brighta's major growth engines.

If you're passionate about building teams, developing service offerings, leading client transformation programs and driving commercial outcomes, this could be the opportunity you've been looking for.

About Brighta Group

Brighta Group helps established B2B organisations connect strategy, brand, marketing, digital, CRM and sales around measurable commercial outcomes.

Already an established HubSpot Solutions Partner, Brighta is investing heavily in CRM, automation, AI and Revenue Operations capability. With strong foundations, an established client base and dedicated delivery resources already in place, the business is now seeking a dedicated leader to take ownership of the CRM division and shape its future growth.

The Opportunity

Reporting to the Managing Director, you will take ownership of Brighta's CRM Business Unit and work across:

• Business Unit strategy and growth
• CRM revenue and profitability
• HubSpot partner development
• Solution architecture and consulting
• Complex discovery workshops and scoping
• Pre-sales and proposal development
• RevOps, CRM and automation strategy
• AI and automation opportunities
• Service development and productisation
• Team development and capability building

You will work closely alongside Brighta's business development, CRM Success, AI and delivery teams.

Importantly, this role is not about personally building every workflow or managing day-to-day implementation delivery. Your role is to ensure Brighta is selling, architecting and delivering the right solutions while building a scalable CRM practice.

Key Responsibilities

• Lead and grow Brighta's CRM Business Unit
• Develop and execute the roadmap toward Diamond and Elite Partner status
• Own Brighta's HubSpot partner strategy and relationships
• Lead executive workshops, discovery sessions and strategic client conversations
• Design scalable HubSpot, RevOps and CRM solutions
• Support and close complex CRM opportunities
• Define implementation scopes, methodologies and governance standards
• Build repeatable service offerings, frameworks and intellectual property
• Identify CRM, integration, automation and AI opportunities
• Develop team capability and strengthen consulting standards
• Ensure the CRM Business Unit grows profitably and sustainably

Who We're Looking For

You may currently be a:

• Head of CRM
• CRM Practice Lead
• Head of RevOps
• HubSpot Practice Lead
• HubSpot Solutions Director
• Principal HubSpot Consultant
• CRM Solutions Architect
• Consulting Director
• Senior HubSpot Solutions Engineer ready to lead a business unit

Whatever your title, you bring four things:

Deep HubSpot Expertise

You understand HubSpot well beyond basic administration and can confidently architect complex multi-Hub solutions.

Commercial Thinking

You understand revenue, profitability, business outcomes and growth, not just technology.

Consulting Capability

You can confidently engage CEOs, Sales Leaders, Marketing Leaders and executive stakeholders.

Leadership

You can build teams, shape service offerings and take ownership of business results.

Highly Regarded

• Experience within a HubSpot Platinum, Diamond or Elite Partner
• HubSpot Practice Lead or CRM Practice leadership experience
• Revenue Operations expertise
• ERP and integration experience
• AI and automation exposure
• Industrial, manufacturing or complex B2B environments
• CRM transformation programs
• P&L or business unit responsibility
• Experience growing consulting or service-based teams

Why Brighta?

• Lead and shape a growing CRM Business Unit
• Play a key role in Brighta's progression toward Diamond and Elite Partner status
• Fully remote role with flexibility across Australia
• Genuine influence over strategy, service offerings and future growth
• Work alongside an entrepreneurial and growth-focused leadership team
• Significant autonomy, ownership and impact
• Opportunity to build a market-leading CRM capability
• Be part of Brighta's investment in AI, automation and CRM innovation

How to Apply

If you're excited by the opportunity to build and lead a high-performing CRM practice, we'd love to hear from you.

Please submit your CV along with a summary outlining the most commercially significant HubSpot solution, CRM practice or transformation initiative you've led.