Head of People

Head of People We usually respond within two weeks Location: London (Hybrid) Reporting to: COO About Quorso Quorso is one of retail’s most exciting SaaS scale-ups. Our intelligent management platform translates terabytes of data into smart, personalised daily actions across more than 60,000 stores worldwide. Backed by Summit Partners, we’re scaling fast and building the data foundations that will shape the future of management performance. The Role Quorso is built on talent. We hire exceptional people who are focused and passionate about driving customer value. Our team reflects that, with backgrounds spanning McKinsey, Accenture, J.P. Morgan, and other world-class organisations. As Head of People, you'll understand what it takes to build and run a high-performance, people-driven SaaS business at the enterprise end of the market. You'll own everything from hiring and onboarding to performance, culture, and organisational design working closely with the exec team to make sure we scale in a way that's deliberate, not accidental. This isn't a policy role. It's a builder role. You'll be defining how we hire, how we develop people, and how we operate as a team as we grow toward 100+ people and beyond. What You'll Own Talent & Hiring Lead end-to-end hiring across all functions, with particular depth in commercial roles (AEs, CSMs, SEs, commercial ops) Preferred if you have experience within a consulting style organization Build and maintain a strong employer brand and candidate pipeline Own the interview process and ensure a consistently high bar Onboarding & Enablement Design and run onboarding that gets people productive fast and connected to what Quorso is trying to do Partner with function leads to build enablement programmes that level up the team over time Performance & Development Build a performance framework that's honest, lightweight, and actually used Create career frameworks and progression paths so people know where they stand and where they're going Support managers to have better conversations on performance, feedback, and growth Culture & Engagement Be an owner of culture as we scale not through perks, but through how we hire, communicate, and hold each other accountable Run engagement rhythms that surface what's working and what isn't, and close the loop on it Help the leadership team stay connected to the team as the company grows People Ops & Infrastructure Own comp and benefits benchmarking, ensuring we stay competitive Globally Build the operational infrastructure of the People function contracts, policies, tooling pragmatically and without unnecessary overhead What We're Looking For Must-haves 8–13 years of People experience, with at least 4–5 years in a senior role at a B2B SaaS company Owned a People function before Experience operating globally - especially with US experience Direct experience hiring commercial teams: AEs, CSMs, or equivalent You've scaled a team through the 50–200 person stage and know what breaks at each inflection point Strong differentiators You've been the first or second senior People hire at a company before You've worked in or alongside vertical SaaS, enterprise software, or retail/operations technology You have experience in professional services style HR Organizations You're curious about AI-augmented work and how it changes hiring, onboarding, and team design Compensation & Benefits Salary: Competitive, benchmarked against London SaaS market (range to be discussed based on experience) Equity: Provided to all employees Hybrid working: London-based with flexibility; we believe in time together but not presenteeism Holiday: 25 days + bank holidays Learning & development: Budget for courses, conferences, and coaching Further benefits to be confirmed - but you of course would have a direct say in it Department People & Ops Remote status Hybrid UK About Quorso Quorso is the modern way to run data-guided operations. AI turns terabytes of retail data into personalized priorities for each field and store leader. Smart workflows guide effective action and business impact is measured to embed learnings across the organization. Many of the world’s leading retailers are using Quorso to improve the productivity of their store operations. $300bn of activity is managed through Quorso across +50,000 stores and 100s of use cases.