Head of Procurement and Workplace Management

Head of Procurement and Workplace Management

Location: London

Role Type: Permanent

Work Setup: Hybrid - 3 days in the office

Who We Are

Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.

Who You Will Work With

A leading international financial services institution with a strong presence in the European market, providing a comprehensive range of banking and financial solutions to corporate and individual clients. The organisation operates within a highly regulated environment, with a strong focus on risk management, operational excellence, sustainable growth and customer-centric innovation.

What you'll do:

• Strategic Leadership: Develop and execute the UK functional strategy, aligned with Group priorities, while advising senior leaders on procurement, outsourcing and third-party risk.
• Procurement & Supplier Management: Lead UK procurement activities, supplier performance, complex negotiations and contract management, ensuring value for money and alignment with Group procurement standards.
• Corporate Real Estate & Workplace Services: Oversee UK offices, facilities and workplace services, ensuring safe, efficient and compliant environments, including catering, reception, AV and physical security. Lead workplace strategy, including office planning, hybrid working and office moves, while ensuring effective business continuity and incident management.
• Risk Management: Support the UK's Third-Party Risk Management Framework and Outsourcing Committee, ensuring compliance with PRA and SS21/22 requirements and maintaining robust governance, controls and reporting across supplier and outsourcing activities. Oversee risk mitigation and Business Continuity Management for UK Corporate Real Estate & Services, ensuring regulatory compliance, effective testing and operational readiness of supplier and workplace recovery plans.
• Financial Management & Cost Optimisation: Manage the UK Corporate Real Estate & Services budget, driving cost efficiencies, value creation and commercial discipline across procurement and supplier spend.
• Stakeholder Management and Ad-hoc Project Work: Build strong relationships with UK stakeholders and Group Procurement, aligning procurement strategies with business priorities and leveraging Group-wide synergies. Lead, support and advise on strategic bank-wide projects and initiatives.
• Management and Leadership: Promote a culture of integrity, accountability and compliance, fostering an open, inclusive speak-up environment and addressing conduct issues promptly. Lead, coach and develop the team, setting clear objectives, strengthening collaboration and identifying training, talent development and succession planning needs. Oversee team performance and HR activities, ensuring effective resource allocation, employee engagement and continuous professional development.

What you bring:

• Bachelor's degree or equivalent relevant professional experience.
• At least 8 years' experience in procurement, supplier management or corporate services leadership.
• Strong understanding of PRA regulatory expectations, including outsourcing and third party
• Professional procurement qualifications, such as CIPS, are desirable.
• Working knowledge of relevant Health & Safety legislation and workplace compliance.
• Strong commercial acumen, contract negotiation and supplier management expertise.
• Proven ability to influence executive stakeholders and build effective cross-functional relationships.
• Experience leading teams, managing change and delivering results in a regulated environment.
• Excellent communication, organisational and problem-solving skills, with the ability to manage competing priorities and deadlines.

What's Next:

If you are ready to take the next step, apply now. Successful applicants will be contacted directly by a recruiter to discuss the role more.

We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at adjustments@robertwalters.com to discuss how we can support you.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.