Head of Production

Head of Production

About The Remote Reps

The Remote Reps is a remote staffing company that pairs elite offshore talent with AI tooling to give growing businesses the output of a full team at a fraction of the cost. We hire and place specialists - SDRs, media buyers, marketers, executive assistants, engineers - with marketing agencies, SaaS companies, e-commerce brands, and professional services firms across the US, and we handle everything around the hire: contracts, compliance, payroll, and benefits.

About the role

We're hiring a Head of Production to lead and scale delivery across a growing digital marketing operation. You'll be employed through The Remote Reps and work closely with the client's leadership team, owning the quality, efficiency, and scalability of production across PPC, SEO, web, and analytics.

This is a hands-on leadership role. You'll be responsible for managing teams, improving processes, maintaining delivery standards, and making sure client work consistently meets performance and quality expectations.

You'll sit at the intersection of people, performance, and operations - ensuring specialists have the right systems, processes, resources, and direction to deliver excellent work at scale.

What you'll do

Production Leadership

• Own end-to-end production and delivery across PPC, SEO, web, analytics, and reporting

• Lead, develop, and manage a multidisciplinary production team

• Set delivery standards, workflows, timelines, and quality-control processes

• Monitor production health and identify delivery risks before they become client issues

PPC & Performance

• Provide hands-on oversight and technical direction across Google Ads accounts

• Review campaign performance against CPA, CPL, CAC, and ROAS targets

• Audit underperforming accounts and provide clear direction to PPC specialists

• Ensure campaigns are launched, optimized, and maintained to a high standard

Quality & Operations

• Build and maintain scalable SOPs, checklists, and QA systems

• Establish production KPIs and use data to improve quality, efficiency, and profitability

• Identify bottlenecks, eliminate rework, and improve production workflows

• Forecast team capacity and allocate resources as the client portfolio grows

Data & Analytics

• Oversee tracking and analytics implementation across client accounts

• Ensure GA4, Google Tag Manager, call tracking, and CRM attribution are working correctly

• QA reporting and data to ensure teams and clients are making decisions based on accurate information

Cross-functional Leadership

• Work closely with sales, account management, and leadership to align delivery with client expectations

• Ensure production teams have the resources and information needed to execute effectively

• Help translate client and business goals into clear production requirements

• Build a culture of accountability, ownership, and continuous improvement

What we're looking for

• 5-6+ years of experience in a digital marketing agency environment

• Previous leadership experience in production, operations, delivery, or project management

• Strong hands-on Google Ads experience, including campaign setup, management, and optimization

• Experience managing performance against CPA, CPL, CAC, and ROAS targets

• Experience managing experienced PPC, SEO, web, or analytics specialists

• Experience managing a multi-client portfolio at scale

• Strong understanding of GA4, Google Tag Manager, call tracking, and CRM attribution

• Experience building SOPs, QA processes, workflows, and performance metrics

• Strong analytical and problem-solving skills

• Excellent written and spoken English

• Comfortable leading remote and distributed teams

• Highly organized with strong communication and people-management skills

Nice to have

• Experience working with home services, contractors, or home improvement businesses

• Experience overseeing SEO and website production

• Experience managing departmental budgets, utilization, or profitability

• Experience with automation platforms and AI tools

• Project management, operations, or marketing certifications

• Bachelor's degree in business, operations, project management, marketing, or a related field

What we offer

• Fully remote, flexible working

• Market-competitive compensation

• Significant ownership over production and delivery

• High-impact work with a growing digital marketing operation

• Opportunity to build scalable systems and processes from the ground up

• Exposure to modern automation and AI tools

• A supportive, collaborative, and performance-driven team