Head of Sales Operations

Company Description CresitaTech IT Solutions is a technology company headquartered in Jaipur, Rajasthan, India, with its primary office located at Shipra Path, Mansarovar. The organization focuses on delivering IT solutions and services to a diverse set of clients, supporting their digital and operational needs. CresitaTech values innovation, reliability, and collaborative problem-solving to help businesses grow through technology. Team members work in a dynamic environment where they can contribute to building scalable solutions and long-term client relationships.
Role Description The Head of Sales Operations is a full-time remote role responsible for overseeing and optimizing the end-to-end sales operations function. This role includes designing and refining sales processes, setting and tracking performance metrics, and ensuring accurate sales forecasting and reporting. The person in this position will collaborate closely with sales leadership and cross-functional teams to support business planning, territory management, and pipeline health. Daily activities involve analyzing sales data, identifying process improvements, implementing tools and best practices, and enabling the sales team through training, documentation, and clear operational guidelines. The Head of Sales Operations will also contribute to strategic initiatives that drive revenue growth, efficiency, and alignment with overall business objectives.
Qualifications

• Strong Analytical Skills, including data interpretation, sales metrics analysis, and performance reporting.
• Experience in Business Planning, including forecasting, budgeting, and strategic sales planning.
• Proven ability in Business Process Improvement, with a track record of optimizing workflows and reducing operational friction.
• Deep expertise in Sales Operations, covering territory design, pipeline management, CRM administration, and sales enablement.
• Background in Sales, with practical experience supporting or leading sales teams in B2B or technology-focused environments.
• Proficiency with CRM and sales analytics tools (e.g., Salesforce, HubSpot, or similar platforms).
• Excellent communication, stakeholder management, and collaboration skills across remote teams.
• Demonstrated leadership abilities, including mentoring team members and driving cross-functional initiatives.
• Bachelor’s degree in Business, Management, Marketing, Engineering, or a related field; advanced degree or relevant certifications are a plus.
• Ability to work independently in a remote setting, prioritize multiple projects, and meet deadlines in a fast-paced environment.