Healthcare Assistant

Job Description Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together! Profile Requirements: Experience Level: Proven experience in administrative support, healthcare admin, HR admin, medical records, or similar documentation- focused roles. EMR Experience Preferred: Familiarity with EMR systems (KIPU strongly preferred) or willingness to learn; comfort working within structured documentation systems. Strong Attention To Detail: Able to catch missing documents, incorrect dates, or incomplete information and follow up as directed. File And Document Management Skills: Comfortable organizing digital files in Google Drive, working from checklists, and maintaining clear documentation. Comfort With Sensitive Information: Able to handle confidential patient and staff information responsibly and professionally. Clear Communication And Trainability: Strong written English, able to follow instructions, ask clarifying questions when needed, and comfortable using tools such as Google Sheets and AI platforms for daily tasks; industry experience in mental health or substance use treatment preferred but not required. Core responsibilities: EMR Record Checks: Review KIPU documentation for basic accuracy and completeness (dates, pre-admission vs admission, missing fields), note inconsistencies, and keep a simple running list of items that need correction. Staff File Organization: Use provided checklists to review Google Drive staff folders per location and confirm required onboarding and HR documents are present (ID, Social Security, signed I-9, job description, offer letter, and related items), then flag anything missing. Credential Tracking Support: Help track license and credential expiration dates, update shared tracking sheets, and notify leadership of upcoming expirations. Therapy Note Entry: Input therapy and case management highlights into existing templates when delegated, using session summaries, Google Sheets, and clear internal instructions. AI-Based Draft Assistance: Use approved AI tools to expand short session highlights into template-ready notes when needed, then review for basic accuracy before submitting. General Administrative Support: Provide day-to-day admin support to operations and billing-related tasks as assigned, follow instructions carefully, and communicate progress clearly to the team. Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities. Please attach your CV and we will be in touch for a confidential chat. Let's do great things together! This is a remote position.