Healthcare Intake Specialist

Job Title: Healthcare Intake Specialist Company: ReWorks Solutions Location: Remote (South Africa – US Hours - 9am-5pm EST) Type: Full-Time Responsibilities: Serve as the initial point of contact for healthcare clients seeking ABA therapy services. Collect, review, and verify client demographic, insurance, and medical information. Explain intake procedures, program details, and service eligibility to clients and families. Coordinate scheduling of clinical assessments and intake appointments. Maintain accurate and timely records within electronic health record (EHR) and intake management systems. Collaborate with clinical, administrative, and insurance teams to facilitate seamless onboarding. Follow up with clients to obtain outstanding documentation and resolve intake-related issues. Previous experience in healthcare intake, patient services, or related customer service role preferred. Strong communication skills with ability to explain complex information clearly and empathetically. Excellent organizational skills and attention to detail. Proficiency with digital tools such as Google Workspace, CRM, or EHR software. Ability to work independently and manage multiple priorities in a remote work environment. Familiarity with ABA therapy services or behavioral health industry is a plus. Reliable internet connection and availability during US business hours. Comfortable working U.S. hours Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.