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Healthcare Outreach & Appointment Setter for a Technology Solutions Company in US (Home Based Full Time)

Hiring from
United States
Work type
Remote
Posted
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Client Information

A boutique consulting firm specializing in technology solutions and business services

Job Description

• Reach the right person.

Call the supplied clinics during Phoenix business hours. Identify the practice manager, physician owner or recruiter; capture their name, title, direct phone and verified email.

• Qualify the opportunity.

Ask about a paid role, willingness to consider TTP sponsorship/supervision, the potential supervising physician and the proposed start date. Mark unanswered questions as "unknown."

• Arrange the next step.

Obtain permission to send Brandon's CV and permit overview. Book a conversation or record a specific follow-up date; confirm attendees and Phoenix time.

• Keep a complete record.

Update the call log and tracker after every attempt, including the exact response, obstacles and next action. Coordinate branches with the same decision-maker.

• Report daily.

Send a concise summary of attempts, decision-makers reached, interested clinics, meetings and issues needing Client's input.
Follow up as agreed and honor stop requests.

Success looks like: Accurate records and substantive conversations about paid work and sponsorship.
A request for a CV is a lead, not an offer.

Must Haves

• Excellent spoken and written English with a clear, neutral accent; comfortable speaking with U.S. receptionists, practice managers and physicians
• Proven experience in outbound calling, appointment setting, cold calling or similar phone-based outreach
• Strong proficiency in Microsoft Excel or Apple Numbers, including working across multi-tab trackers, logging call outcomes and updating records after every attempt
• Confident handling gatekeepers and redirecting calls to the right decision-maker
• Professional, courteous phone presence; able to follow a script while adapting naturally to the conversation
• Detail-oriented record keeping with accurate capture of names, titles, phone numbers and verified emails
• Strong follow-through on agreed follow-ups, with clear daily reporting
• Sound judgment on when to refer clinical, licensing or personal-history questions to the client rather than guessing

Nice to Haves

• Healthcare background or experience (medical clinic, healthcare admin, medical recruitment or similar) – not required, but preferred for familiarity with clinic workflows and medical terminology
• Familiarity with healthcare technology or software – client recently launched a healthcare tech software company, and the role is expected to grow with additional responsibilities there

Home Office Requirements

Please only apply for this role if you have the following home office requirements:

· Perfectly working headset and webcam
· Stable internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift

Only applicants meeting the strict criteria above will be contacted.

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