Healthcare Sales & Intake Specialist – Remote
Remote | South Africa | US Hours
Monday–Friday | 9:00 AM–6:00 PM EST
Salary: Up to R20,000 gross per month
About the Role
Are you a confident, target-driven salesperson who knows how to build rapport, handle objections and turn leads into customers?
Our client is a rapidly growing healthcare provider offering autism evaluations and ABA therapy to families in Utah. We are looking for a Healthcare Sales & Intake Specialist who can take incoming leads, connect with parents, understand their needs, confidently explain the services available, and guide them toward booking an appointment.
This is a sales-focused, phone-based role where your ability to build trust, follow up consistently and convert opportunities will directly impact the growth of the business.
You will be working with warm leads, but success requires more than simply answering calls. We are looking for someone who is comfortable selling, persistent with follow-ups and motivated by conversion and results.
What You'll Be Doing
- Respond to new leads within 5–10 minutes via calls, texts and email.
- Make a high volume of outbound calls to prospective clients.
- Build rapport quickly and understand each family's needs.
- Clearly communicate the value of autism evaluations and ABA therapy.
- Identify opportunities and convert qualified leads into scheduled appointments.
- Handle questions and objections confidently and professionally.
- Follow up consistently with leads who have not yet booked.
- Guide families through the intake, screening and evaluation process.
- Schedule appointments and ensure all information is accurately captured.
- Maintain detailed notes and update lead statuses in ClickUp CRM.
- Follow established sales and follow-up processes consistently.
- Provide a warm, professional and solution-focused experience throughout the sales journey.
What Success Looks Like
You will be successful in this role if you can:
- Respond to leads quickly.
- Maintain a high contact rate.
- Convert leads into booked appointments.
- Follow up persistently without being pushy.
- Build trust and create urgency.
- Handle objections and move conversations forward.
- Consistently achieve conversion and activity expectations.
- Keep the CRM accurate and up to date.
- Take ownership of your pipeline and follow through on every opportunity.
Who We're Looking For
We are looking for someone with a sales mindset, not simply someone with administrative or customer service experience.
You should be:
- Confident and persuasive on the phone.
- Comfortable making a high volume of outbound calls.
- Naturally driven by targets, KPIs and results.
- Strong at building rapport quickly.
- Comfortable asking questions and identifying customer needs.
- Persistent with follow-up.
- Comfortable handling objections and difficult conversations.
- Energetic, professional and conversational.
- Highly organised and consistent.
- Coachable and open to feedback.
- Comfortable working independently in a fast-paced environment.
- Tech-savvy and comfortable using CRM systems.
Experience
Required:
- 1+ year of experience in sales, inside sales, telesales, business development, lead generation, call centre sales or a similar target-driven role.
- Strong English communication skills.
- Proven confidence communicating with customers over the phone.
- Experience working with CRM systems.
- Reliable internet and a professional home working environment.
Healthcare experience is NOT required.
Experience in healthcare, ABA therapy, autism services or patient intake will be advantageous, but we are primarily looking for someone with strong sales ability, confidence and a proven ability to convert leads.
The Ideal Candidate
You might be a great fit if you are currently working as a:
- Sales Representative
- Inside Sales Representative
- Telesales Consultant
- Business Development Representative
- Lead Generation Specialist
- Sales Consultant
- Call Centre Sales Agent
- Customer Acquisition Specialist
- Appointment Setter
- Account Executive
If you are competitive, commercially minded and love turning conversations into results, we'd like to hear from you.
Important
This is a high-volume, phone-based sales role. The successful candidate must be comfortable spending a significant portion of their day speaking with prospective clients, following up with leads and working toward conversion targets.