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Ipsos logo

Helpdesk Agent with Spanish & English

Ipsos
Posted 4 days ago
🇷🇴Romania🏢Hybrid📁Customer Support
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What’s In It for You: This is a good job for you if you want to develop a career in the Market Research field and work with diverse people. What Can You Expect to Be Doing as a Helpdesk Agent with Spanish & English : Call customers to support them in registering their accounts on online platforms and using certain devices; Maintain contact with customers during the market research studies in which they participate; Use a concise and polite way of addressing, respecting the point of view of each interlocutor; Introduce, validate, and process data in accordance with the established norms; Perform data control in order to identify and correct errors. The Helpdesk Agent with Spanish & English job might be a good fit for you if you have: Advanced Spanish & English level; Advanced Microsoft Office Suite; Ability to understand the client's needs and actively listen; Analysis and synthesis skills; Night shift availability required. What is in it for me? Flexible & Hybrid working Flexible Benefits platform (e.g.: 7Card, Kindergarten support and many more) Additional Vacation days (starting 25 days) Referral & Seniority bonus Gifts and events on festive days of the year Bookster Employee Assistance Program Rewarding program Opportunities for professional growth Online Learning Platform Productive & collaborative atmosphere Social and environmental responsibility

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