Hmong Over the Phone Interpreter

Benefits: Flexible schedule Opportunity for advancement Training & development About Us Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language access solutions in more than 80 languages for USCIS and other federal agencies. We are seeking Hmong Over-the-Phone Interpreters (OPI) to support our USCIS contract. Hmong is a rare language of critical need in immigration and asylum cases, making this role essential to ensuring applicants have equitable access to services. Responsibilities Provide real-time Hmong ↔ English telephonic interpretation for USCIS interviews, hearings, and official proceedings. Deliver interpretation with accuracy, impartiality, and cultural sensitivity. Maintain strict confidentiality in line with USCIS/DHS standards. Handle both scheduled assignments and urgent/surge calls. Participate in training, compliance refreshers, and quality assurance reviews. Qualifications Native or near-native fluency in Hmong and English. 2+ years of professional interpreting experience (immigration, community, medical, or legal preferred). Familiarity with interpreter ethics, confidentiality, and cultural awareness. Strong communication skills; ability to remain accurate under pressure. Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance. Compensation & Benefits Competitive pay: $28–35/hour (rare-language premium). Remote work via secure USCIS-approved systems. Paid training and continuing professional development. Consistent workload under a federal contract. Career advancement opportunities in quality assurance and linguist leadership. How to Apply Submit: Resume / CV highlighting Hmong interpreting experience. Any certifications or community interpreting credentials (preferred). Availability for full-time or contractor assignments. Apply at: [email protected] Subject line: Hmong OPI Interpreter Application – USCIS Contract This is a remote position. Compensation: $28.00 - $35.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Global Impact Group LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Minority-Owned enterprise based in Raleigh, North Carolina, providing innovative and quality-driven solutions in Staffing , Language Services , Consulting , Janitorial , and Employment Placement . As an ISO 9001 and ISO 17100 certified firm, we serve government, healthcare, education, and corporate clients with excellence, efficiency, and cultural competence. Our mission is to deliver tailored services that empower individuals, strengthen organizations, and create lasting impact in the communities we serve.